27 Messages
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660 Points
WHY DO YOU ALWAYS DECLINE MY CREDITS !!!!!! 260301-191325-658000
It drives me crazy. Every time I add a project - I include a deadline article with MY NAME MENTIONED AS A PRODUCER - and every time you add all the other credits but I have to come on this site and fit for you to accept my credit. it is unfair and now feels targeted and I will need to escalate this because you decline my credit every time. WHY? I entered the project, it is my project and yet I have to fight but nothing else on the submission gets declined. Please can you add my credit and I would like an explanation. It is exhausting.
Ozzy
Employee
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2.8K Messages
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28.5K Points
1 month ago
Hi tom_west_6584446,
Thank you for your problem report.
I have looked into this for you, and can confirm that your credit was declined as part of a processing error. I have since added your credit on your behalf, and saw to its approval as well. I have also taken steps to ensure any further credit additions are not erroneously declined going forward.
I hope this helps!
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