T

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Friday, August 9th, 2024 7:46 AM

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Why the Genre got declined?

In the following submission the genre was declined. The movie has no shown genre:

#240809-074342-981000

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5 months ago

Hi @tatjana1984,

The genre additions were declined as they were in fact duplicates of live genre data on this title.

I hope this helps!

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@Ozzy​ what you mean? no genres are shown on this title

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Hi @tatjana1984,

The genres you added are listed on the title. I've attached an image below.

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@Ozzy / @tatjana1984 On the other hand, I do not see them there either (although they are on the page in text lower down in the “Storyline” section):

 It looks like we have a bug to investigate here. 

(edited)

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@Ozzy and that is what is shown to me, maybe an error somewhere​

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@Col_Needham​ i see this in the Storyline section now too, but normal it should be on top, looks like a bug really

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Thanks both. I have filed a ticket (ref. #D152691270) to the relevant team to investigate this issue further. I will provide updates to this thread as and when I receive them.

Cheers!

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@Ozzy​ thx very much

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Hello tatjana1984,

I can confirm that this issue has now been resolved.