17 Messages

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254 Points

Wednesday, July 2nd, 2025

Solved

Why the primary image doesn't appear?

A question about an image: I don't understand why this poster (https://www.imdb.com/fr/title/tt7252940/mediaviewer/rm4018708993/?ref_=tt_ov_i) systematically appears to illustrate this series instead of the primary image (https://www.imdb.com/fr/title/tt7252940/mediaviewer/rm504074242/?ref_=ttmi_mi_40)? I tried to delete the wrong poster, but without success. Could someone please make this image change?

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254 Points

1 month ago

And i have the same problem with this poster (https://www.imdb.com/fr/title/tt1686687/mediaviewer/rm2148479488/?ref_=tt_ov_i) which appears instead of this primary image: https://www.imdb.com/fr/title/tt1686687/mediaviewer/rm1205637378/?ref_=ttmi_mi_11

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1 month ago

Hi aixourit- Thank you for posting the links! Taking a look, I can see that these posters are already changed as the primary for these titles. Cheers!

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254 Points

Hi @Maya, This is the problem : these posters are noted as being the primary for these titles, but when you look the pages of these titles, they are not illustrated by the primary image, but by another, and incorrect, one: - https://www.imdb.com/fr/title/tt7252940/?ref_=fn_all_ttl_1 - https://www.imdb.com/fr/title/tt1686687/?ref_=fn_all_ttl_1

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@aixourit- Are your page settings for France and French language? Those titles are displaying those first primary images for these settings but they have the correct display of this ones mentioned above for example, for France & English.

(edited)

17 Messages

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254 Points

@Maya - Indeed, the problem only appears when the French (France) settings are selected... How can you explain that?

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254 Points

@Maya- I just added the country "France" to these primary images. Maybe that's the solution?

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@aixourit- The posters display to you based on your location and/or settings. Before, those new primaries did not have the country tag only the language. Are you able to see them as primary now?

(edited)

17 Messages

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254 Points

@Maya- The problem is solved, thank you!