8 Messages

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140 Points

Thursday, August 14th, 2025

Closed

Wrong Credit

I have submitted my contract from Team Engine as evidence and I am still being told that the evidence is not sufficient. What other evidence can I provide to get this corrected?

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Selected Oldest First

Employee

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2.5K Messages

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25.7K Points

2 months ago

Hi jc7, Please can you provide us with the most recent 18-digit submission reference for this credit addition? We can then look into this issue for you. You will find this reference number in your Contribution History (https://contribute.imdb.com/updates/history). Thanks!

8 Messages

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140 Points

#250812-115002-985000

8 Messages

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140 Points

Thank you for your help! :)

Employee

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3.3K Messages

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33.8K Points

Hello jc7, In this case, a screengrab from the onscreen credits would be the best evidence that can be provided to correct the attribute as it shows in the official credits.

8 Messages

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140 Points

Hello, I would like it removed completely, please. Also I have had a family addition denied. Which is weird because you approved one without the other and they are all connected. How can we get both of these corrected/added/deleted?

Employee

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5K Messages

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53.2K Points

@jc7- As Fran mentioned above, you are welcome to re-submit and provide the respective evidence for our staff to review. In order to review the famuly addition contribution, can you post the 18-digit submission reference number?

8 Messages

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140 Points

I want to remove the credit. What evidence can I provide for a family member? Seems like a weird request.

8 Messages

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140 Points

#250904-090923-684000 - family

Employee

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5K Messages

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53.2K Points

@jc7- I can see that the family member was already approved and it's appearing on your name page. As per the credits, we have verified them against the on-screen credits for this title. Therefore, as our aim is to be the most complete and reliable source of movie, TV, and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information from our records.

8 Messages

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140 Points

It is not factual. I have submitted my contract from Team Engine and that wasn't changed. I was hired as a coordinator. After reporting bullying my credit was sabotaged. Either it is corrected or removed. If you want to see the signed contract from the production company I am happy to send it for evidence.

Employee

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5K Messages

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53.2K Points

@jc7- As we have mentioned, the credits have been verified and it is our policy not to alter or delete any kind of correct/factual information or credit from our records.

8 Messages

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140 Points

They are NOT factual. How can I file a complaint?

Employee

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5K Messages

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53.2K Points

@jc7- We regret that we have not been able to address your concerns to your satisfaction, or take the actions you have requested regarding information listed on our site. Our customer service department will not be able to offer any additional insight or action on these matters. Thank you for your understanding.