wrong person credited for my show Word and Deed

I tried to register my credits for my show Word and Deed, but it couldn't find me in the pull-down, so I changed my user name from Tammy - a bunch of numbers to TammyThompsonFilmmaker but it still could not find me in the database. So I explained when I added myself as the creator, writer, and director, I had changed my name to TammyThompsonFilmmaker. But instead of trying to find me, they credited the creator to some other person named Tammy Thompson.