Hello CalVal65,
Thank you for your message though I'm sorry to hear you're having trouble with the IMDb mobile app.
Please know that for the security of our members, we no longer support login functionality for certain versions of the IMDb App.
• For iOS, please ensure that your device is on iOS 13 or higher
• For Android, please ensure that the IMDb App is version 11 or higher
Most other IMDb app issues can be resolved by attempting these troubleshooting steps:
-Force close the app, then re-open
-Log out of your account in the IMDb app, then log back in
-Restart your device
-Remove the app from your phone and download it again
If none of that works, please provide us with the following information:
-Device model:
-Operating system name and version number:
-IMDb/IMDbPro app version number:
-Detailed explanation of the error:
-App Display Region and Language:
Jolene
Employee
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247 Messages
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1 day ago
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