Hello Koldo02,
In this case, we recommend you to uninstall the App and then re-install it. If you are still facing the same issue, please confirm and write us back with the following:
• Device model
• OS version number
• IMDb App version number
• Screenshots
Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.
For more information about how to access this information or for troubleshooting tips, please visit our Help Site article:
https://help.imdb.com/article/imdb/mobile-web-apps/imdb-app-general-troubleshooting/GPV9HCYQGA8XT8QZ?ref_=helpcs_p#
I don't receive any notification after re-installing it.
Device model: Samsung Galaxy A34
OS version number: Android 15
IMDb version number: 9.2.1.04
I can't put screenshots here
Hello Koldo02,
Thanks for providing the details.
I've forwarded this information to the relevant team for further investigation, ticket reference #D321257849. We'll reply once we receive further information.
Cheers!!
Hello Koldo02,
Can you please check if your notification are enable? There are two ways to do it:
• Open the IMDb app, scroll along the homepage tabs until you reach NOTIFICATIONS, and tap NOTIFICATION SETTINGS.
• Open your phone's settings and enable IMDb's permission to send push notifications to your device.
Ab_J_Sam
Employee
•
143 Messages
•
1.5K Points
14 days ago
2
0
Jon
Employee
•
1.5K Messages
•
15.2K Points
13 days ago
1
0