1 Message

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70 Points

Sunday, August 10th, 2025

Solved

App is not working

Hello, hope all is well. My app has not been working for a few days now. It shows that there is a network error. “ We couldn't connect to IMDb right now. Please Try Again. A network error occurred: An SSL error has occurred and a secure connection to the server cannot be made. “ I have tried deleting and re-installing. My app and Iphone are both up to date. My internet connection is fine. Please help me fix this issue

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14.3K Points

12 days ago

Hello @QusaiBM97, Please write us back with the following: • Device model • OS version number • IMDb App version number • Screenshots Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections. For more information about how to access this information or for troubleshooting tips, please visit our Help Site article: https://help.imdb.com/article/imdb/mobile-web-apps/imdb-app-general-troubleshooting/GPV9HCYQGA8XT8QZ?ref_=helpcs_p#