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6 Messages

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142 Points

Thursday, June 26th, 2025 10:03 PM

In Progress

Are likes for the trivias working from iOS App?

I’ve already added reactions for thousands of facts (at least I thought so) and I decided to check whether anything is changing in numbers (they were never visibly saved when you open the list again, but I thought it is just a glitch). So, finally, after many years I‘ve checked with one of the latest movies and it looks like total numbers are not changing there at all. Is it normal? P.S. We also don‘t have „on the Watchlist“ or not filter in mobile App for many years. It is also pretty strange difference in mobile-oriented 2025

Employee

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1.4K Messages

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13.9K Points

3 days ago

Hello @dmi33, In this case, we recommend you to uninstall the App and then re-install it. If you are still facing the same issue, please confirm and write us back with the following: • Device model • OS version number • IMDb App version number • Screenshots Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections. For more information about how to access this information or for troubleshooting tips, please visit our Help Site article: https://help.imdb.com/article/imdb/mobile-web-apps/imdb-app-general-troubleshooting/GPV9HCYQGA8XT8QZ?ref_=helpcs_p#

6 Messages

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142 Points

Hello, Although it looks like my reaction was eventually counted in the total number after 10 minutes (not straight away or not even after 2-3 minutes, which can be also misguiding for somebody without IMDb experience), I still can’t see it afterwards (nothing like „You found this interesting“ there). By the way, same problem is relevant for User Reviews and Quotes reactions. - iPhone 16 Pro Max - iOS 18.5 - IMDb 15.10 I am not sure how to add screenshots from my phone here. P.S. I‘ve reinstalled the app before checking again, I think it worked the same before that too.

Employee

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247 Messages

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2.5K Points

Hello dmi33, I've forwarded this information to our technical team for further investigation, ticket reference P263037663. We will email you back when we receive an update on this. Thank you in advance for your patience.