Bold formatting display issue on mobile app

This post would be so much easier to do if sprinklr hadn't suddenly stopped supporting images. Anyway... The bold formatting is not working in some specific situations on the mobile app. See this image: https://ibb.co/ymZwcVL4 Here's an image showing how the same list item displays correctly on the web version: https://ibb.co/yF7QwnY3 And here's an image of what it looks like when editing: https://ibb.co/tPkPXLxP Link to the list that these images come from: https://www.imdb.com/list/ls592300537/ This display issue seems to only be affecting list items that use bold formatting, quotation marks and/or parentheses in a specific way.

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Jolene

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8 days ago

Hello majfoalbkeopaza I'm working on your requests. I'll be in touch again as soon as I have an update.

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majfoalbkeopaza

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8 days ago

On closer inspection, it seems that the glitch is occurring only on the item descriptions whose text includes a left bracket followed by the letter 'b'. For example, #42. The Wizard of Oz: M1505.A75 W59 "Over the Rainbow" [B-Side: "The Jitterbug"] (1939) For each item on the list representing a single, the B-side is listed in brackets (for clarity, since parentheses have already been used to represent the year). The mobile app apparently seems to interpret these brackets as formatting marks and applies bold formatting, instead of showing the text inside them as intended. The web version doesn't have this problem, as the brackets are only recognized as formatting marks if they are closed on both sides of the letter 'b' with no other letters in between.

(edited)

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Jolene

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Hello majfoalbkeopaza, Thank you for clarifying. Please know that for the security of our members, we no longer support login functionality for certain versions of the IMDb App. • For iOS, please ensure that your device is on iOS 13 or higher • For Android, please ensure that the IMDb App is version 11 or higher Most other IMDb app issues can be resolved by attempting these troubleshooting steps: -Force close the app, then re-open -Log out of your account in the IMDb app, then log back in -Restart your device -Remove the app from your phone and download it again If none of that works, please provide us with the following information: -Device model: -Operating system name and version number: -IMDb/IMDbPro app version number: -App Display Region and Language:

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7 days ago

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majfoalbkeopaza

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-Device model: iPhone 7 Plus -Operating system name and version number: iOS 15.8.4 -IMDb/IMDbPro app version number: 14.9 -App Display Region and Language: English (US) / United States

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7 days ago

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Jon

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Hello @majfoalbkeopaza, Thank you for reporting this issue. I've forwarded this information to the appropriate team for further investigation. I'll reply once we receive further information. Thank you for your patience.

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6 days ago

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majfoalbkeopaza

Bold formatting display issue on mobile app

Jolene

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Jolene

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Jon

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