H

4 Messages

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100 Points

Saturday, July 22nd, 2023 9:59 AM

Closed

Solved

Browse newsletter “top picks” within the app?

I receive the regular IMDB email newsletter which sometimes contains sci-fi top picks which I can then click through to read on the app - but there is no apparent way to browse this from within the app itself. When I click a show link I then loose the “top picks” lists and have to then go back to the email to click the link again. This is pretty annoying!

is there any way to find these genre top pick lists from the app itself so I can browse at will?

Employee

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1.1K Messages

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11.3K Points

1 year ago

Hello @htatla,

Please know that for the security of our members, we no longer support functionality for certain versions of the IMDb App.

 

  • For iOS, please ensure that your device is on iOS 13 or higher
  • For Android, please ensure that the IMDb App is version 8 or higher

 

However if you've confirmed that your device meets the criteria, please confirm and write us back with the following:

 

  • Device model
  • OS version number
  • IMDb App version number
  • Screenshots

 

Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.

 

For more information about how to access this information or for troubleshooting tips, please visit our Help Site article.

4 Messages

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100 Points

Sorry how would giving that info help? If you know how I can find that content from within the iOS app please tell me?

Employee

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1.1K Messages

 • 

11.3K Points

Hello @htatla​, 

The more information you provide about the device you are using and the situation, the more helpful it will be for our technicians to address the situation and find whether it can be added or adjusted in the App. 

Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.

Thanks in advance!

4 Messages

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100 Points

iPhone XS Max

iOS 16.5.1 (c)

IMDb app v13.14

Screenshots attached of email and “list of new upcoming Sci-Fi shows” that I cannot be find from within the app on its own but would like to?

Employee

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729 Messages

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8K Points

Hello @htatla,

I've forwarded this information to our technical team for further investigation.

I'll reply once we receive further information.

Thank you for your patience!

​ 

Employee

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17.2K Messages

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310.2K Points

4 months ago

Hi @htatla -

I'm just confirming that this issue has been fixed with the previous v13.15 app release.  Cheers!

4 Messages

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100 Points

Thanks and can you confirm what was implemented? How do I find the “top picks” in the app?

(edited)

Employee

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1.1K Messages

 • 

11.3K Points

Hello @htatla​, 

Currently there is no way to find a specific "top picks" list again without having the original link for it. The change that was made was to help improve the navigation flow when users open links from emails in the App.