visionavenger's profile

3 Messages

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90 Points

Wednesday, December 25th, 2024 2:39 AM

Solved

Constantly freezes

Select a show, episode, or actor, and the spinning wheel of death starts and doesn’t stop. Not a broadband issue, as you can open browsers and surf the web without an issue.  Happens every day. 

Employee

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1.3K Messages

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12.5K Points

23 days ago

Hello @visionavenger,

In this case, we recommend you to uninstall the App and then re-install it. If you are still facing the same issue, please confirm and write us back with the following:

 

  • Device model
  • OS version number
  • IMDb App version number
  • Screenshots

 

Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.

 

For more information about how to access this information or for troubleshooting tips, please visit our Help Site article. 

2 Messages

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82 Points

This is a constant problem for me as well, except seems to be related to being on wifi. If I turn that off it resolves itself. 

Now the app won't even open though. Deleted & reinstalled.

Employee

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153 Messages

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1.6K Points

Hello @Nuneya​,

Thank you for reporting this. You are welcome to share your device information as well and we'll be glad to investigate further:

  • Device model
  • OS version number
  • IMDb App version number
  • Screenshots