Hello @emil55,
In this case, we recommend you to uninstall the App and then re-install it. Please be advised that for the security of our members, we no longer support login functionality for certain versions of the IMDb App on specific device operating systems (OS). For iOS, please ensure that your device is on iOS 17.0 or above.
Your IMDb mobile app should also be the version 14.16 or above.
However, if you've confirmed that your device meets the criteria, please confirm and write us back with the following:
• Device model
• OS version number
• IMDb App version number
• Screenshots
Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.
For more information about how to access this information or for troubleshooting tips, please visit our Help article: https://help.imdb.com/article/imdb/mobile-web-apps/imdb-app-general-troubleshooting/GPV9HCYQGA8XT8QZ?ref_=helpcs_p#
To share screenshots, please upload the file directly to a file-sharing source, such as Dropbox, then write back with a link to the file so we can investigate further. If you choose to use Dropbox, you can follow this process to generate a link to the file that we can use to download:
1. Start in "My files" - https://www.dropbox.com/home
2. Hover over the file and click "Share"
3. In the smaller window that opens, click "Copy link" in the bottom right corner
4. Paste the generated link into your reply to us
Thanks in advance! We look forward to your reply.
Jon
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