I can no longer log in to IMDB on my iPhone 14 Plus (iOS 18.7.1)

Question

I can no longer log in to IMDB on my iPhone 14 Plus (iOS 18.7.1) although it works fine on my iPad. On my iPhone when I try to sign in it says there is already an account in that name. I enter my Amazon password but it just says there is already an account in that name. I have tried deleting the app and reading and switching phone off and on again. It is as if I am trying to create a new account with a name that already exists rather than sign in using my existing details.

Ab_J_Sam · Answer

Hello Judoessex,Thanks for reprorting this problemPlease write us back with the following:• Device model• OS version number• IMDb App version numberYour device model and software version number can be found in your phone settings, typically in 'General information' and 'About' sections.For more information about how to access this information or for troubleshooting tips, please visit our Help Site article:https://help.imdb.com/article/imdb/mobile-web-apps/imdb-app-general-troubleshooting/GPV9HCYQGA8XT8QZ?ref_=helpcs_Once we receive the requested information we will forward your report to the relevant team.

Judoessex

I can no longer log in to IMDB on my iPhone 14 Plus (iOS 18.7.1)

Ab_J_Sam

Judoessex

Ab_J_Sam

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