1 Message

 • 

70 Points

Wednesday, November 5th, 2025

Solved

IMDb app crashes on iPhone when using the search feature

Hi, I’ve been having an issue with the IMDb app on my iPhone for about two weeks. The app opens fine and I can use the Home and Profile tabs without any issues. But whenever I tap on the search icon, the app immediately crashes and closes. I’ve already tried the following: • Deleting and reinstalling the app • Restarting my phone • Updating both the IMDb app and my iPhone to the latest versions None of these have solved the problem. Please let me know if there’s a fix or if this is a known issue.

Oldest First
Selected Oldest First

Employee

 • 

1.6K Messages

 • 

15.5K Points

7 days ago

Hello @Jakebg777, Please be advised that for the security of our members, we no longer support login functionality for certain versions of the IMDb App on specific device operating systems (OS). For iOS, please ensure that your device is on iOS 17.0 or above. Your IMDb mobile app should also be the version 14.16 or above. However, if you've confirmed that your device meets the criteria, please confirm and write us back with the following: • Device model • OS version number • IMDb App version number • Screenshots Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections. For more information about how to access this information or for troubleshooting tips, please visit our Help article: https://help.imdb.com/article/imdb/mobile-web-apps/imdb-app-general-troubleshooting/GPV9HCYQGA8XT8QZ?ref_=helpcs_p# Please upload the file directly to a file-sharing source, such as Dropbox, then write back with a link to the file so we can investigate further. If you choose to use Dropbox, you can follow this process to generate a link to the file that we can use to download: 1. Start in "My files" - https://www.dropbox.com/home 2. Hover over the file and click "Share" 3. In the smaller window that opens, click "Copy link" in the bottom right corner 4. Paste the generated link into your reply to us Thanks in advance! We look forward to your reply.

(edited)