21 Messages

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648 Points

Tuesday, November 18th, 2025

Solved

Problem after latest IMDb update

After last update my preferred tracker app Trakt doesn’t open the IMDb app but website, it worked before update 

what shall I do?

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Employee

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14 days ago

@Steffe73 This will be an issue with Trakt and not IMDb, sorry.  Please report this to Trakt technical support. 

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648 Points

I have but still sure this is a IMDb issue and not a trakt issue, since this started after the IMDb update 

I have posted both trakt forums and IMDb forums for help.

Employee

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Here's what Google has to say about controlling whether links between apps open the app or redirect to the website:

To control how links open on an Android device, go to Settings > Apps > Default apps > Opening links and toggle the setting to enable or disable it globally, or adjust it for individual apps by selecting them from the main Apps list. Some devices may have slightly different navigation, such as Settings > Apps > Default apps > Opening links, where you can turn the feature on or off or disable it for specific apps. 

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Sorry but this doesn’t concern a android device but apple iPad, this problem doesn’t seem to affect iPhone,

but seems to affect most apps on iPad so not only Trakt, have tried another app that I also with IMDb and problem also occurs there so this is a IMDb problem/error

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648 Points

And I don’t see this option >Default apps > Opening links, where you can turn the feature on or off or disable it for specific apps. maybe I have to ask apple support maybe they are more helpful/useful

i have lates iOS installed 

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You posted this in the Android app category: https://community-imdb.sprinklr.com/topics/imdb-app-android-fire-devices/5f4951c762e5fc53cfeb955f so we assumed your issue was with Android. 

Below is the same advice from Google for iOS; note that you control this experience and it is sticky so if you open the IMDb link in the IMDb app via the "long press" from Trakt, it should swap back to using the IMDb app everywhere:

"To open a link in its specific app Long-press the link: Instead of tapping, press and hold the link. A pop-up menu should appear. Select "Open in App": From the menu, tap the option that says "Open in App" or a similar phrase"

See also: https://www.reddit.com/r/ios/comments/1emmfik/how_do_i_get_ios_to_open_links_to_apps_instead_of/ & https://www.youtube.com/watch?v=BhCQyVoT-N8

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648 Points

Sorry I posted in wrong forum.

and 2nd it doesn’t help . See video recording 

Employee

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@Steffe73 The iOS app team have identified the source of the problem and we are working on a fix.  Thanks again for the problem report. 

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96 Points

Hi @Steffe73,

The issue has now been corrected. However, it could take 24-48 hours to propagate.

If you need it working right away, we recommend deleting and reinstalling the IMDb app.

Otherwise, just wait a day or two and it should start working on its own.

Thanks for your report and patience! Please let us know if it is still not resolved for you.