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70 Points

Tuesday, August 5th, 2025

Solved

The app isn’t working, and the web page is down

I re-downloaded the app, but it’s still not working, every time I open the app it says a network error has occurred,I can’t even open the web page on google, it been like this for days.

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7.9K Messages

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17 days ago

@Sariya Sorry to hear about the problems, however, there is no widespread outage affecting the app or the site so this must be a local problem, sorry. Please see https://help.imdb.com/article/imdb/common-issues/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF for site troubleshooting. Since the app and site are affected, it is likely you have a network issue, so please see the points on disabling VPNs and trying different networks. Please see https://help.imdb.com/article/imdb/mobile-web-apps/imdb-app-general-troubleshooting/GPV9HCYQGA8XT8QZ for app issues, particularly ensure you have a supported phone and IMDb app version installed. Hope this helps.