Z

2 Messages

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186 Points

Monday, February 3rd, 2025 7:06 PM

In Progress

You may know them from - doesn’t show director, writer etc. anymore

In the IMDb iOS app, the section in the actor/director/writer etc. page which shows where this particular person would be familiar to you: ”You may know them from”. Before (atleast last year) it showed if someone was e.g. a writer in a movie; now it only shows if the person has acted in any of the movies you have seen (+ the name of the character). Minor inconvenience, but it is a bit weird since it used to show other roles as well.

Employee

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190 Messages

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1.9K Points

1 month ago

Hello @zigeni 

Thank you for your message though I'm sorry to hear you're having trouble with the IMDbPro mobile app.

Most other IMDb app issues can be resolved by attempting these troubleshooting steps:

-Force close the app, then re-open
-Log out of your account in the IMDb app, then log back in
-Restart your device
-Remove the app from your phone and download it again

If none of that works, please provide us with the following information:

-Device model:
-Operating system name and version number:
-IMDb/IMDbPro app version number:
-Screenshots/videos showing the error:
-App Display Region and Language:

2 Messages

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76 Points

1 month ago

Was there ever a response to this besides the automated one above? I also noticed this a few days ago and it’s slightly annoying. 

(edited)

Employee

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89 Messages

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3.3K Points

Hi @ssmiley2208,

I think there was a misunderstanding about the original issue. I'm going to check with the team on this. Thanks for posting. Jess

2 Messages

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76 Points

@Jess​ Thanks for the quick response. If it helps, this has only been occurring for about one week. 

Employee

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89 Messages

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3.3K Points

1 month ago

Hi @zigeni,

Thanks for pointing this out. I'll check in with our iOS team and share your feedback.  Jess

Employee

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3 Messages

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80 Points

25 days ago

Hi @zigeni,

Thanks for the feedback. The team is working to include support for more roles beyond acting (example: writers, directors, etc.) into You May Know Them From. Look for this improvement in a future app update coming soon.

iOS Team

2 Messages

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186 Points

Great, thanks a lot! :-)