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70 Points

Monday, November 17th, 2025

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account recovery – old email no longer accessible

I hope you can help me with an urgent account issue. I have been an active IMDb user for over 15 years and have rated more than 2,000 titles on my account. Unfortunately, the email address associated with my account is extremely old and no longer accessible. On top of that, since Facebook login support was recently removed, I can no longer access or manage my account in any way beyond browsing. I am unable to rate titles or modify my profile. This account represents many years of personal history, work, and dedication, and it is very important to me to regain access. I fully understand the need for security and verification, and I am more than willing to provide any information needed to prove ownership — such as: • Previous ratings or lists I have created • Approximate dates I joined IMDb or used specific features • Previously used display names • Any other identifying information you may require All I need is help updating the email address on the account so that I can securely log in again. I would be incredibly grateful if you could assist me with manually verifying my identity and restoring access to this long-standing account. Thank you so much in advance for your time and support. I truly hope we can resolve this. Best regards, David

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2K Messages

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57.1K Points

16 days ago

Hi davidboorg, If you no longer have access to the email you used to sign up with IMDb, and no phone number is registered to your IMDb account, then the only way to recover account is to contact the Customer Service: ➡️https://help.imdb.com/contact?deepLink=recovery&disableLoginPopup=true For further information: ➡️https://help.imdb.com/article/imdb/common-issues/i-ve-forgotten-my-email-address-password-how-do-i-sign-in-to-imdb/G78D6PRER7EWJZ4F# ➡️https://help.imdb.com/article/imdb/common-issues/i-don-t-have-access-to-my-email-how-can-i-recover-my-account/G4VEWZNXGBP4PT37#