I

5 Messages

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118 Points

Tuesday, December 3rd, 2024 5:07 PM

Closed

Solved

AVG issues reducing functionality on IMDB

Recently my AVG has started to treat a couple of background URLS on every IMDb page as malicious. I would be amazed if this was the case! I can't click "See More" on filmography lists (There was a problem. Please try again.) and suddenly can't export my watchlist (Failed to trigger export for list. Please try again) - I assume these errors are linked to the lack of functionality? Screenshot attached, i have a more detailed one but it just shows where i have Firefox installed, no difference in the URL. Happens on Edge as well.

Adding the URLs to the exceptions list doesn't make a difference either, sadly. is anyone able to help?

Employee

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7.4K Messages

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181K Points

2 months ago

@iankinnon Sorry to hear about the problem; similar issues with AVG were recently reported at https://community-imdb.sprinklr.com/conversations/imdbcom/my-ratings-arent-showing/674c1332aadd1018775cf239

Unfortunately this is an AVG issue which needs to be reported to AVG technical support so that they can determine a solution.  This is beyond our control, sorry. 

5 Messages

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118 Points

@Col_Needham​ I was 99% sure that was the case, thank you.

5 Messages

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118 Points

@Col_Needham​ Turned AVG off. IMDB works like a dream. Turned AVG on and back to square one. Thank you again.

Employee

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7.4K Messages

 • 

181K Points

@iankinnon​ Thanks for confirming. We would appreciate it if you could report this to AVG technical support.

5 Messages

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118 Points

@Col_Needham​ I certainly will. Tried to DM them on Twitter, only verified Twitter users can! i'll get there another way! Got my watchlist exported which will do for now. As a workaround i'll have to turn AVG off and make IMDB my last port of call before shutting down, allowing AVG to turn back on next boot.