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70 Points

Sunday, February 11th, 2024 4:59 AM

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Solved

cannot see video (trailer)

i cannet see video since 6 weeks,

it is not working with firefox, edge and chrome...

cookie, popup, i try to change setting, but it's your web site....

Employee

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7.2K Messages

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177.9K Points

7 months ago

@polka101 Please see https://help.imdb.com/article/imdb/common-issues/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF since you have already tried multiple browsers, please pay specific attention to the points:

  • If you have any browser plug-ins or ad blockers enabled on your browser, we recommend disabling these and returning to the site to confirm if this fixes the display issue. Ad blockers and plug-ins can change the appearance of our pages.
  • If the page didn’t load properly and the display of the page isn’t right, we recommend opening the same page in a private/incognito tab. If the display is correctly displayed in the private tab, we recommend clearing your browser cache and returning to IMDb.
  • If you have VPN software, please try disabling it and repeating the steps above. If you have access to another network (for example, a mobile phone WiFi hotspot) then please confirm the problem still occurs on the other network.

In particular, our videos will not play if the ads before/around them are blocked (first point above). 

Please let us know if any of the above solve the problem.