1 Message
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70 Points
Can't access account due to defunct email
Hello!
I have a very old IMDb user page that I can no longer access, because the old hotmail adress associated with it has expired. While trying to sign in, it wants me to change my password by ways of email, but the adress no longer exists. This means I'm locked out of the account in a Match 22 type scenario.
Apart from asking for the account to be deleted, which I don't want, does anyone know if I have any options?
/ Fredrik
Sally
Employee
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892 Messages
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9.6K Points
1 year ago
Hi there,
Don't worry about it. You can contact us here and our Customer Service will help you out.
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