1 Message
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70 Points
Can't access my account
My account is over 10 years old and Associated to an email provider that no longer exists. I want to login on a new phone but I can't because I don't remember its passwords and the only option I have for password changing is via the email that is available no more and I've never associated it to a phone number either, so how can I access my account? Bear in mind I still have access to it in my old phone, but it gives me no option of changing either the email or phone number.
Jolene
Employee
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153 Messages
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1.6K Points
12 days ago
Hello @Jonjonz,
In order to help you with your request, I recommend you to contact our customer service. Please remember to include the following information in your message:
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