Can't update my Community Profile

I'm trying to edit my Profile here on Community, but every time I try to save I get "Profile image url update is disabled" error message, and my username is not updated.

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Michelle

Employee

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17.8K Messages

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317K Points

28 days ago

Hi lorenzo_avenali - Are you seeing this "Profile image url update is disabled" error when you are trying to update your account profile image? Or when you are trying to update your account username?

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lorenzo_avenali

56 Messages

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926 Points

Thank you Michelle, sorry, I haven't explained it clearly: I'm trying to update my Username, and that alone. But I get the "Profile image" errore message, even if I'm not touching the profile image.

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28 days ago

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Michelle

Employee

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17.8K Messages

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317K Points

Hi lorenzo_avenali - Thanks for confirming. A ticket has been filed for the Sprinklr support team to review, once I have the relevant details concerning this error I will update you here.

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28 days ago

lorenzo_avenali

Can't update my Community Profile

Michelle

lorenzo_avenali

Michelle

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