Changing email and password

Question

What a nightmare. Round and round in circles. I'm about to give up. Trying to update IMDb proifle with new email and new password and it keeps bringing me back to the old email and giving me OTP codes. I'm about to forget using this profile as I don't have time for this. Any suggestions?

Jolene · Answer

Hello SusieH,In order to help you with your request, I recommend you to contact our customer service here: https://help.imdb.com/contact?deepLink=recovery&disableLoginPopup=true. Please remember to include the following information in your message: o The IMDb account e-mail address you want to recovero The new e-mail address you wish to use to replace the e-mail address of the IMDb account you want to recover

SusieH

Changing email and password

Jolene

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