carter_hayes's profile

109 Messages

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3.3K Points

Tuesday, December 3rd, 2024 10:17 PM

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Coding issues? Or something else?

I've been running into several dead-ends over the past couple of days. Windows laptop running an up-to-date Firefox browser, version 133.0, released November 26, 2024. Some screenshots included.

The "All topics" link opens the following, for all titles, even after refreshing the page:

The "More exact matches" link doesn't work/expand the list, even though I don't see the title (which exists in the database) in the displayed results:

The "All events" page listed whatever would fit on the screen and then stopped loading, and would not scroll or work after multiple attempts to access.

The trailers won't load:

I gave up after that but other issues might be present. Are the problems limited or widespread?

Accepted Solution

Employee

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7.4K Messages

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181K Points

1 month ago

@carter_hayes  Please follow the advice in https://help.imdb.com/article/imdb/common-issues/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF and let us know what happens.  In particular if you have AVG installed,  see https://community-imdb.sprinklr.com/conversations/imdbcom/avg-issues-reducing-functionality-on-imdb/674f3ad990073552a7e24ed7 and in which case, please report the issue to AVG technical support. 

Hope this helps.

109 Messages

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3.3K Points

Thanks, Col. Turns out it was the antivirus program, which is strange because I've used it for years and it has never done this before. Maybe a recent background update to the software triggered the problem. I'll report the issue to their technical support, because adding imdb.com as a site exception in the settings didn't fix anything.