Credits Excluded

@Peter_pbn​  Thanks.  The bug there is supposed to have been fixed, so this must be a different kind of problem. 

@Cfein6  Posting a link to your name page will help us file a new ticket, thanks. 

@Col_Needham I also am experiencing this. Here is the link to my name page: https://www.imdb.com/name/nm4177084/?ref_=tt_rvi_nm_i_2

@mattsamroth​  Thanks for providing a specific example and sorry for the inconvenience.  We have opened a ticket with the appropriate team (ticket reference D83073757). 

Hi there, I'm also experiencing this. A link to my profile here: https://www.imdb.com/name/nm6306126/?ref_=nv_sr_srsg_0_tt_1_nm_7_q_oliver%2520ramsay

@Olsay​ Thanks for the problem report.  A fix across all affected names has been identified and should be live in the next 24-48 hours. 

@Col_Needham I'm experiencing this. Here is the link to my name page

https://www.imdb.com/name/nm14012500/?ref_=tt_ov_dr

@LukeSternberg​ This looks fine here now.  Did you recently add credits in a new profession or change the order of your professions on IMDbPro?  If so, there can be a short delay before everything is back in sync. 

I've identified just two candidates: Caitlin Fein and Chase Fein. But of course exactly one would be preferable, and the two might both be incorrect guesses.

Hello, I'm Caitlin Fein, not Chase Fein. And my credits are appearing normally now. Thank you!

@jeorj_euler​ Thanks, but neither of those exhibit the problem behaviour as reported. 

Ah, okay, Caitlin and Col. Well, all is well that ends well, aye?

@Cohacy​ Thanks for the problem report.  We have added the details to the already open ticket with the software team.  Sorry for the inconvenience in the meantime. 

Hi there. I'm also experiencing this here imdb.me/dannykoerber. Thanks for your help!

@dannykoerber​  Thanks, however, your issue is a different case.  We have flagged this for the team, but the problem here is that you have selected a profession (Visual Effects) as your primary and you only have one future credit in that section; it therefore does not load in an open state since we only sho previous credits by default.  We are seeing if there is anything we can do in this rare case, although in the meantime, if you were to set your primary profession to "Producer" then it would show those credits on page load. 

@dannykoerber​ Thanks again for the problem report.  We have updated the software so your page (and others like it) now open correctly.