R

1 Message

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70 Points

Wednesday, January 15th, 2025 4:49 PM

Acknowledged

Don't have username or password to access my page

I left the industry for a while and lost access to my login. I'm back to work and wanted to update my profile page but I don't have access to old email addresses and can't remember login. How do I go about getting access to my page? Thanks for any help you can provide.

Employee

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1.3K Messages

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12.5K Points

2 days ago

Hello @ronniebrazeal,

In order to help you with your request, I recommend you to contact our customer service. Please remember to include the following information in your message:

  • The IMDb account e-mail address you want to recover
  • The URL link of the name page you want to access
  • The new e-mail address you wish to use to replace the e-mail address of the IMDb account you want to recover
  • Please make sure the new e-mail address is not already registered with IMDb. If it is, you will need to delete that account to free up that email address so that it can be used to recover your IMDb account

You can use the default filter in the link I shared above to contact our customer service team.