1 Message
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70 Points
Email notice that my account will be closed.
I received an email stating that since my account hasn't been used in over three years, it will be closed as of May 20th unless I log in again. I have been logged into the Android app under my Amazon credentials for years, and I reference the database on a regular basis. Please let me know what steps to take next.
Ozzy
Employee
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2.8K Messages
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28.8K Points
5 hours ago
Hi Kithkanen,
Thank you for your problem report.
You may have received this email due to having two IMDb accounts. This can be happen when using different methods to sign in to your IMDb account. Based on the information you've provided, it is likely that a previous method to sign in to IMDb created a secondary IMDb account, which has been inactive ever since and will be closed unless you sign-in again to this second account.
To clarify, this will not result in your IMDb account that you use with your Amazon credentials being closed. Your recent activity signing in to IMDb with Amazon will have ensured your IMDb is active.
I hope this helps!
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