Export not working for some lists

@Bethanny​ 

The problem is only on Firefox.

I'm using Windows 11, Firefox 107

@bderoes​ Sorry not sure why I thought it was Chrome, tried with Firefox and got the same error. I have now reported the issue to our tech team, will let you know as soon as I have any updates.

Cheers!

@bderoes​ Hey!

Can you check if the issue persists?

Thanks!

@Bethanny​ 

It does. Remember, it's a Firefox-only problem.

Here are direct links so you can check it more easily yourself.

https://www.imdb.com/list/ls043942843/export

https://www.imdb.com/list/ls087113267/export

https://www.imdb.com/list/ls027971240/export

@bderoes​ and @Bethanny​ ,

The exports now work for me using Firefox.

@Bethanny​ 

After Dan reported success, I noticed there was a Firefox update available.

I did the update to Firefox 108, no success.

I cleared cache and cookies, no success.

Still the same error message as reported originally.

Recall that I'm on Windows 11; Dan's on Windows 10.

@bderoes​ We tried with different versions of Firefox and even I was getting the same error before but not anymore. We are not being able to recreate the problem.

@Bethanny​ 

I've tried rebooting my computer, disabling extensions and plug-ins, using a private window.

In the private window, I'm getting inconsistent results: usually it downloads, but sometimes not. The most consistent failure in private window is if I disable the Widevine Content Decryption Module provided by Google Inc.. Ironically, while that's disabled, the export works in a non-private window.

It's only these 3 lists with the accented characters in the title.

Obviously I can change their names.

Please advise.

Dealing with Mozilla and Google is often frustrating, because they don't always comply with standards. Maybe even Apple and Microsoft aren't 100% either, but probably they fare better.

@bderoes​ Maybe try changing the names, but from our side we tried with the specific lists and it's working just fine.