1 Message

 • 

70 Points

Tuesday, November 4th, 2025

Solved

How do I contact Help Centre without my password

My email provider has closed my account. I am thus not able to receive your one time use password. I am not able to ask a question without being logged in. I am logged into IMDb on the APP on my phone, but that is of no particular use. Please help me.

Oldest First
Selected Oldest First

Employee

 • 

5.5K Messages

 • 

58.2K Points

6 hours ago

Hi nikolaju- You can find further information on our following Help Guide: https://help.imdb.com/article/imdb/common-issues/i-don-t-have-access-to-my-email-how-can-i-recover-my-account/G4VEWZNXGBP4PT37?ref_=helpart_nav_7# You can look on the third one "On the other hand, if you no longer have access to the email you used to sign up with IMDb, and no phone number is registered to your IMDb account, please contact Customer Service to get help recovering your account." https://help.imdb.com/contact?deepLink=recovery&disableLoginPopup=true Cheers!