How to change email address when the time comes

@Jon​ Thank you Jon,

When I do do this when it comes to that point, will you send any reply/acknowledgement to the new email address I want to register, which I will absolutely include in the contact and was always going to do, so that I know what to do next? It will be very highly appreciated if you did do that. As it will be impossible to get any IMDb correspondence to the one that is currently registered. As I have said I know my registered email address and password so it's not an issue yet, but it will be if I'm logged out or if there's a verification problem. I just want to know in advance what to do when the issue happens, as it has been a difficult couple of days emotionally sorting out registration updating on various websites. Thank you.

Hello @bethany​, 

Currently, we have an account recovery process, and in order for the process to be executed you must provide us with the information of the email registered in the IMDb account you wish to recover and the new email you wish to register. On the other hand, you can contact us from the new email address or from the old email address. If you decide to contact us from the old email, our agents will copy your response to the new email, since you are indicating that you do not have access to the old email.

My recommendation is that the following information of your IMDb account is updated and make sure it is not false information, because we ask that information to customers for security reasons and sometimes they put false information and when we ask them they do not remember what information they put and we can not help them to recover the account, if you do not have added that information, I recommend you to add it:

• Real name:
• Birthday:
• Gender:
• Country/Region of residence:

If you have that information updated, if you lose access to your IMDb account in the future, don't worry, we will help you recover your account with no problems. 

@Jon​ This is truly amazing Jon, thank you. I just want to feel assured now that any future updating for my account is not going to erase my reviews, ratings and watchlist, so pretty much all my contribution. I do seem to remember that there were people that had this issue in the past, which is what made me feel very wary, but as someone who logs in from only one place and device (apart from today) and only has one account (for some of the people in question it was the opposite perhaps) I hope that I am not at risk at that happening to me. Thank you again.

Also, I'll do what I can too regarding checking and/or updating personal details. If there is any issue, I will include all of that in the email/contact form and also provide a link to my account and would have done that anyway. I'm sure I added all or most of those suggested things when I first registered, as they are required details I imagine, and would have provided them anyway in the correspondence if and when the issue happens.

Hi Jon,

Just to say I have decided just to be sure to go ahead with the email updating. I have contacted IMDb via the Contact Us section, and have provided links to this thread and my IMDb account/username. I have explained the query as clearly as possible, and have said what my present registered email is and what I would like to change it to. Which is going to be my GetSatisfaction email address. Also making clear that I would like further correspondence to come to the new email address. Please can I be assured that doing this is not going to delete any of the nearly 15 years work I have contributed on a regular basis, that is what is most worrying me. I have also included in the contact form the up to date personal details you asked me to provide.

Thank you