How to stop the Live Caption popup when a trailer plays

Whenever I view a movie's details on the IMDB webpage, there is frequently a short trailer video that starts playing. But as soon as it starts playing, a popup with Live Captions appears beneath. This did not used to happen. I must have enabled something inadvertently. I cannot find a way to turn off this Live Caption popup permanently.

Responses

Col_Needham

Employee

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7.4K Messages

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181.1K Points

2 years ago

@LittleTyke Please attach a screen-grab of what you are seeing, along with the URL of the title page on which it happens and we will be able to better advise you.

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LittleTyke

4 Messages

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102 Points

This is an example from movie Lifted, but it happens with any movie. As you can see, there is a Live Caption popup beneath the playing clip. It is these Live Captions I want to suppress. The Live Caption popup/window appears as soon as the first dialogue occurs. The URL is https://www.imdb.com/title/tt1492959/?ref_=nm_flmg_t_24_act

2 years ago

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Col_Needham

Employee

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7.4K Messages

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181.1K Points

@LittleTyke This is not an IMDb feature, sorry. Perhaps you have enabled an accessiblity feature on your browser which is activating the captions? The following may help -> https://help.imdb.com/article/imdb/common-issues/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF

2 years ago

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LittleTyke

4 Messages

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102 Points

Thanks for getting back to me. I must have pressed a combination of keystrokes or clicked on a setting somewhere. I'll do some further research.

2 years ago

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LittleTyke

4 Messages

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102 Points

Yep, it was a setting in Chrome Accessibility. I should have thought earlier to check the browser!

2 years ago

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Johnmayer34

8 Messages

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200 Points

1 year ago

As soon as it startst the trailer starts playing, a popup with Live Captions appears beneath is it possible to hide this?

Note: This comment was created from a merged conversation originally titled is it possible to hide the live Caption popup when a trailer is playing???

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Col_Needham

Employee

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7.4K Messages

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181.1K Points

@Johnmayer34 Please see our reply above to another customer which sounds like the same problem (please provide more details and screen-grabs if it is not, thanks).

1 year ago

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LittleTyke

How to stop the Live Caption popup when a trailer plays

Col_Needham

LittleTyke

Col_Needham

LittleTyke

LittleTyke

Johnmayer34

Col_Needham

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