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Macbrasel
75 Badge
100 Badge

5 Messages

 • 

208 Points

Thursday, October 2nd, 2025

Closed

Solved

I can't access any reviews

For the last three days, whenever I attempt to read a review for anything, the review pops on the screen for a few seconds before an error message appears: "We are unable to load this content at this time. Please refresh the page or try again later."

Problem

 • 

Updated 

2 months ago

139

5

0

Oldest First
Selected Oldest First

Accepted Solution

Official Solution

Kevin_Powell

Employee

 • 

39 Messages

 • 

428 Points

2 months ago

Thank you for your patience. The issue has been resolved, and all title reviews should be working normally. We apologize for the disruption and appreciate everyone who surfaced the problem quickly.

0

Accepted Solution

Kevin_Powell

Employee

 • 

39 Messages

 • 

428 Points

2 months ago

Thank you to everyone for bringing this to our attention. IMDb teams have been informed and are investigating. Please feel free to share all relevant titles with absent/missing reviews or any other data.

(edited)

3

Watching_Rating

4 Messages

 • 

98 Points

It's working 🤗🤗🤗 Thanks for taking prompt action 🙌🏼

2 months ago

0

Kevin_Powell

Employee

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39 Messages

 • 

428 Points

Thanks for following up and verifying, @watching_rating. We are still monitoring the issue. Please reach out to us at any time about this or any other issue. And thanks again for raising this problem and using IMDb.

2 months ago

Macbrasel

5 Messages

 • 

208 Points

It seems to be working again. Thank you.

2 months ago

0

1RebelRacoon_

3 Messages

 • 

80 Points

2 months ago

Something is off for sure. My account was taken down all of a sudden. I haven't even posted for months.

0

0

Watching_Rating

4 Messages

 • 

98 Points

2 months ago

Whenever I'm clicking on review, it goes to the review page and then comes the message, "We are unable to load this content at this time. Please refresh the page or try again later." Have been trying since 3 days, nadaaaa. Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbcom/reviews-unavailable/68de8c8c53b7872ee1984bf1 Title : Reviews unavailable

1

Col_Needham

Employee

 • 

8.2K Messages

 • 

190.3K Points

2 months ago

Thanks for the problem reports. Please can you try the steps in https://help.imdb.com/article/imdb/common-issues/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF and let us know what happens. If you still cannot access the reviews, please provide URLs of specific pages which show this error and we will be able to investigate, thanks.

2

Watching_Rating

4 Messages

 • 

98 Points

Hello, i tried incognito mode, cleaning cache, different browser. Still getting the same massage. Here's the link for the movie i was trying to check reviews for. https://m.imdb.com/title/tt18392014/reviews/?ref_=tt_ov_ururv

2 months ago

0

Macbrasel

5 Messages

 • 

208 Points

Thank you. I didn't get the chance to try anything--it seems to be working again.

2 months ago

0

1RebelRacoon_

3 Messages

 • 

80 Points

2 months ago

Can't access reviews anymore. Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/reviews/68dd908a8f11a15bc20a3fe1 Title : Reviews

0

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