A

3 Messages

 • 

90 Points

Sunday, July 23rd, 2023 10:18 AM

Closed

Solved

I can't login to my IMDB page

I can't login to my IMDB page, since the email address, used while registered, is no longer in use.
I do remember my password! At some point, the system started to ask for an OTP in order to login and I am now stack at that page.
My mobile app is still logged in, but it is so limited in features, like unable to: Authorize my web login using the app as 2FA, Change password, Export my ratings I spent hours to input or at least make them Public!
My account is probably more than 20y old and I do not want to loose my history. I spend unlimited hours contributing to IMDB and its community all these years.
What to do?

Employee

 • 

890 Messages

 • 

9.6K Points

1 year ago

Hi there,

 

Our team can help you out!

 

Please contact us here and we will give you further steps.

3 Messages

 • 

90 Points

Hi @Sally​ ,

Thank you for this. I have just sent an email. Will keep this thread updated.

Employee

 • 

890 Messages

 • 

9.6K Points

@acanthus​ 

Yeah!

Please let us know if you need something else. :)