3 Messages

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90 Points

Sunday, July 23rd, 2023

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Solved

I can't login to my IMDB page

I can't login to my IMDB page, since the email address, used while registered, is no longer in use. I do remember my password! At some point, the system started to ask for an OTP in order to login and I am now stack at that page. My mobile app is still logged in, but it is so limited in features, like unable to: Authorize my web login using the app as 2FA, Change password, Export my ratings I spent hours to input or at least make them Public! My account is probably more than 20y old and I do not want to loose my history. I spend unlimited hours contributing to IMDB and its community all these years. What to do?

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Employee

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892 Messages

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9.6K Points

2 years ago

Hi there, Our team can help you out! Please contact us here and we will give you further steps.

3 Messages

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90 Points

Hi @Sally​ , Thank you for this. I have just sent an email. Will keep this thread updated.

Employee

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892 Messages

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9.6K Points