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70 Points

Sunday, July 16th, 2023 6:13 PM

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I got only the username, how to recover a account?

Hi guys

i can't login to my 16 years running imdb-account.  i'm pretty certain it used to be connected with my facebook account. not 100% certain though.  apparentely connecting with facebook is not possible anylonger since last year,  and one is supposed to use password reset.   long story short, i doesn't work. i've tried several email addresses, the one i thought it was, it's saying it doesn't have such user, 2 others have randomly by me created imdb accounts associated with it.

so, all i got is the username that is shown on reviews.  any idea how i can figure out the email with this information?

Is there any email support by imdb? 

i'd appreciate if someone could help, there's a lot of history in this account :-(

8.4K Messages

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174.7K Points

1 year ago

@beatroot 😀

Joined : July 16th, 2023

What is your User name and Link ??

https://help.imdb.com/contact   email

support-imdb@imdb.com

@Michelle, Employee
Friday, September 23rd, 2022
Removal of IMDb Account "Sign in with Facebook"
Effective October 06, 2022, 
you will no longer be able to use "Sign in with Facebook"
https://community-imdb.sprinklr.com/conversations/imdbcom/removal-of-imdb-account-sign-in-with-facebook/632e1626c307775b6380b408

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(edited)

Employee

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890 Messages

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9.6K Points

1 year ago

Hello hello!

 

Our staff has a specific process for cases like this, please contact us here mentioning your User ID and we will help you to recover your account. :D