D

6 Messages

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120 Points

Saturday, April 12th, 2025 10:22 AM

No Status

I lost access to my account

Hello, I received a request to change my password, and after I did that and signed in, I realized that my original account, "Dagmar Edwards"—https://www.imdb.com/name/nm0480111/—is no longer on IMDB. Instead, now I have access to an ancient account, "dagmad" https://www.imdb.com/user/ur2261380/. This is not my profile account, and I would like to ask you to help restore my primary account—email mrsred666@icloud.com — to my profile. For some reason, when I click on the IMDbPro version, the primary profile is correct: https://pro.imdb.com/name/nm0480111 Can you please help? Thank you, Dagmar Edwards

Employee

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7.7K Messages

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184.8K Points

2 months ago

Your IMDb.com name page is located at https://www.imdb.com/name/nm0480111/ and it loads fine for us. Please let us know if you are still having problems accessing it. The other page is your user account and this is also operating as expected, so there is no problem here. For an explanation of the difference between a user account and a name page, please see https://help.imdb.com/article/imdb/general-information/what-s-the-difference-between-an-imdb-page-and-user-profile/GHQEDYZ5DJ5Y8G5S Hope this helps.

6 Messages

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120 Points

2 days ago

Hello, Something has happened with my IMDb homepage, and I'm unable to correct it. This is the second time I'm reaching out about this Issue. My current secondary homepage, Dagmar_F_Edwards,imdb.com/user/ur2261380, doesn't have a filmography, etc. I don't need this page. I have no idea how this page was created. My original homepage name is Dagmar Edwards: nm048011. I would like to set this page as my homepage, which will serve as my primary account. Please help me remove the secondary page. I don't need it. My IMDb Pro is correct, but it does not match the IMDb. I appreciate your help. Dagmar Edwards Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbcom/correcting-a-homepage/68409de613f03f4b7e0a811f Title : Correcting a homepage.

Employee

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7.7K Messages

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184.8K Points

Please see our reply above and the help page at https://help.imdb.com/article/imdb/general-information/what-s-the-difference-between-an-imdb-page-and-user-profile/GHQEDYZ5DJ5Y8G5S which explains why this is operating as expected. Everyone who has an IMDb or IMDbPro user account has an activity page, yours is located at https://www.imdb.com/user/ur2261380 People who also have credits on movies/shows/etc have an IMDb Name page, yours is located at https://www.imdb.com/name/nm0480111/ Anyone searching for your name on IMDb will only see https://www.imdb.com/name/nm0480111/ in the search results. Try it and you will see. You can edit your credits and other details via the “Edit page” button in the upper right of https://pro.imdb.com/name/nm0480111/ Let us know if any of this is not clear.

6 Messages

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120 Points

Thanks, Col, for your reply. Yes, I can see my Name Page when I type it into the search. It is just very confusing and useless. Instead, click on my name to view my page, and I see my profile that I don't need. Very confusing and unnecessary. Not happy about this IMDb website update. d.

Employee

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7.7K Messages

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184.8K Points

This is not a recent change, sorry. The IMDb.com account / activity pages have been around since 1996. If you do not wish to use the IMDb.com site, as an IMDbPro subscriber you should be able to access everything you need on https://pro.imdb.com/ Hope this helps.

6 Messages

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120 Points

I see. Can I use a different login that would not log me into my profile, but directly to my Name Page, just like IMDb Pro?

6 Messages

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120 Points

In my case, this is just very recent, that I'm logging into my profile instead of my Name Page. Thank you for your time.