7 Messages

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130 Points

Saturday, April 12th, 2025

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Solved

I lost access to my account

Hello, I received a request to change my password, and after I did that and signed in, I realized that my original account, "Dagmar Edwards"—https://www.imdb.com/name/nm0480111/—is no longer on IMDB. Instead, now I have access to an ancient account, "dagmad" https://www.imdb.com/user/ur2261380/. This is not my profile account, and I would like to ask you to help restore my primary account—email mrsred666@icloud.com — to my profile. For some reason, when I click on the IMDbPro version, the primary profile is correct: https://pro.imdb.com/name/nm0480111 Can you please help? Thank you, Dagmar Edwards

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Employee

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186.8K Points

4 months ago

Your IMDb.com name page is located at https://www.imdb.com/name/nm0480111/ and it loads fine for us. Please let us know if you are still having problems accessing it. The other page is your user account and this is also operating as expected, so there is no problem here. For an explanation of the difference between a user account and a name page, please see https://help.imdb.com/article/imdb/general-information/what-s-the-difference-between-an-imdb-page-and-user-profile/GHQEDYZ5DJ5Y8G5S Hope this helps.

7 Messages

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130 Points

2 months ago

Hello, Something has happened with my IMDb homepage, and I'm unable to correct it. This is the second time I'm reaching out about this Issue. My current secondary homepage, Dagmar_F_Edwards,imdb.com/user/ur2261380, doesn't have a filmography, etc. I don't need this page. I have no idea how this page was created. My original homepage name is Dagmar Edwards: nm048011. I would like to set this page as my homepage, which will serve as my primary account. Please help me remove the secondary page. I don't need it. My IMDb Pro is correct, but it does not match the IMDb. I appreciate your help. Dagmar Edwards Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbcom/correcting-a-homepage/68409de613f03f4b7e0a811f Title : Correcting a homepage.

Employee

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186.8K Points

Please see our reply above and the help page at https://help.imdb.com/article/imdb/general-information/what-s-the-difference-between-an-imdb-page-and-user-profile/GHQEDYZ5DJ5Y8G5S which explains why this is operating as expected. Everyone who has an IMDb or IMDbPro user account has an activity page, yours is located at https://www.imdb.com/user/ur2261380 People who also have credits on movies/shows/etc have an IMDb Name page, yours is located at https://www.imdb.com/name/nm0480111/ Anyone searching for your name on IMDb will only see https://www.imdb.com/name/nm0480111/ in the search results. Try it and you will see. You can edit your credits and other details via the “Edit page” button in the upper right of https://pro.imdb.com/name/nm0480111/ Let us know if any of this is not clear.

7 Messages

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130 Points

Thanks, Col, for your reply. Yes, I can see my Name Page when I type it into the search. It is just very confusing and useless. Instead, click on my name to view my page, and I see my profile that I don't need. Very confusing and unnecessary. Not happy about this IMDb website update. d.

Employee

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7.9K Messages

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186.8K Points

This is not a recent change, sorry. The IMDb.com account / activity pages have been around since 1996. If you do not wish to use the IMDb.com site, as an IMDbPro subscriber you should be able to access everything you need on https://pro.imdb.com/ Hope this helps.

7 Messages

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130 Points

I see. Can I use a different login that would not log me into my profile, but directly to my Name Page, just like IMDb Pro?

7 Messages

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130 Points

In my case, this is just very recent, that I'm logging into my profile instead of my Name Page. Thank you for your time.

Employee

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7.9K Messages

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186.8K Points

@dagmand2 As mentioned above, as an IMDbPro subscriber you have convenient access to your name page with your credits on IMDbPro. The functionality you are requesting has never been available on the regular IMDb.com site. IMDb.com is aimed at entertainment fans and there have been no recent changes in this behaviour. There is only one set of login information per person / account. When you are logged in on IMDbPro, you have convenient access to your page of credits. Some other industry members are also entertainment fans and they may choose to vote for movies, create lists, write reviews etc on IMDb.com and so when they login to IMDb.com, they have convenient access to their activity page. The difference between the two page types is explained at: https://help.imdb.com/article/imdb/general-information/what-s-the-difference-between-an-imdb-page-and-user-profile/GHQEDYZ5DJ5Y8G5S Since you only use IMDb professionally, just ignore the link to your IMDb.com activity page on IMDb.com. You can always create a bookmark or favourite link in your browser for quick access to your credits on IMDb.com at: https://www.imdb.com/name/nm0480111/ Hope this helps.

7 Messages

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130 Points

Thank you.