M

1 Message

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70 Points

Thursday, November 2nd, 2023 5:08 AM

Closed

Solved

I lost access to my old email

I lost access to my old email and when I tried to login in IMDB with it and my old password, I received this message "For your security, you need to ...". IMDB asked me to go to my old email which I can't access anymore. Please help me recover my IMDB account.

2 Messages

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70 Points

1 year ago

To recover your IMDb account when you've lost access to your old email, follow these steps:

  1. Visit IMDb Support.
  2. Contact customer support and explain the email issue.
  3. Provide as much account information as possible.
  4. Wait for their response and follow their instructions.
  5. Verify your identity.
  6. Recover your account with their assistance.

Employee

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1.2K Messages

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12K Points

1 year ago

Hello @Manpower,

Our customer service team has reached out to you directly for assistance with your account.