Michelle's profile
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Tuesday, March 4th, 2025

IMDb Community site is back online

The IMDb Community site is back online. We apologize for any inconvenience this caused and thank you for your patience. 

 

You may notice that some previously available functionality is currently not supported. We are working to reinstate this functionality to make it better and will share updates as they become available.

 

As always, your feedback is invaluable as we continue to improve the IMDb Community experience. We appreciate your support and continued participation in our community.

 

- The IMDb Team

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Employee

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15 days ago

Hi everyone -

We're excited to share that we’re in the process of restoring full functionality in the community today.  Some features, like editing and tagging, are still rolling out and will be available soon.

In the meantime, please let us know if you run into any issues.

Thank you again for all your patience during the downtime!

(edited)

Champion

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53.7K Points

That's fantastic news, Michelle, thank you very much. 🥳

To test it, in the next few hours I will report with screenshots a few titles whose credits are blocked (WGA) and need corrections.

514 Messages

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15.2K Points

I tried adding two images in a post https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/technical-bug-approved-submission-showing-exists-already-error-in-edit-form/691c45e4094efa2fa6cee880?commentId=691c6afe094efa2fa6d0c610&replyId=691ccd0ea1a145284e8fcba4 the first looks OK apart from being larger that I intended but the second seems to have gone a bit crazy.

It is good to have the features back - hyperlinks and images make things so much easier even if there are some bugs to iron out.

Employee

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321.2K Points

Hi @owenrees -

Thanks for testing and reporting.  The first image does look a bit larger, I will pass that example along to Sprinklr tech.  Your second image looks fine now, can you share "how crazy" it looked when you uploaded it the first time?

514 Messages

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15.2K Points

Second attempt at a reply - first was with Safari, trying Firefox this time.

The first post was supposed to have two images but the second one shows up as this text it was supposed to say '... this at the then the image on a new line:

The number is a link to the submitted contribution so if you click that number it takes you to the form populated with the data you submitted which is then checked. For example, when I click the number for a recent new episode submission it takes me to a page that has this at the 100%" height="auto" data-cannedresponseid="" data-img-url="https://prod-imdb-community-cdn.sprinklr.com/community/26653d1b-7bb8-47bf-ac21-90f16f2e4b48/Screenshot20251118at19.27.26-6c0ebf7b-d6d3-4343-b0b2-44e18540de97-1915362685.png" src="https://prod-imdb-community-cdn.sprinklr.com/community/26653d1b-7bb8-47bf-ac21-90f16f2e4b48/Screenshot20251118at19.27.26-6c0ebf7b-d6d3-4343-b0b2-44e18540de97-1915362685.png" loading="lazy">

As  screenshot:

It looks the same using Safari and Firefox (both on an iMac). Poking around with the Firefox inspector I can fix the HTML so that the image shows as intended - the highlighted part in this screenshot is what fixes it:

That makes this also a post with two images - let's hope it works this time!

Employee

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321.2K Points

Thanks @owenrees, I'll pass this example along to tech!

514 Messages

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15.2K Points

The attempt to post the message with Safari was still stuck so I have abandoned it. That is with Safari Version 17.6 (17618.3.11.11.7, 17618) on macOS Monterey Version 12.7.6 (21H1320) on an iMac (Retina 5K, 27-inch, Late 2015). That is as up to date as that machine gets. I am not sure if it was Safari I used to post the first message with the broken image but it might have been. 

Champion

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20.3K Messages

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486.9K Points

@Michelle,Thank you for your continued diligence in pursuing bringing Sprinklr back to full functionality. /White space is still being removed from posts. /Fortunately, links work again. /IMDb: Ratings, Reviews, and Where to Watch the Best Movies & TV Shows /https://www.imdb.com/ = = =  

Employee

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321.2K Points

Hi @dan_dassow -

Do you have some live examples in the community where you are seeing the removed white space?

8.8K Messages

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179.5K Points

@Michelle

ACT_1

Friday, November 21st, 2025

Maybe I should keep this signature

Helpful links there 😁

BUT I can not Edit a post 😲

https://community-imdb.sprinklr.com/conversations/imdb-poll/message-signature/6920ad1537ae26634ebdef5b?commentId=6920d896094efa2fa6fa6803&replyId=692121f542ac581477e9878e.

998 Messages

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11.2K Points

9 months ago

Site still appears to be broken. No whitespace on Chrome or Opera, likely other browsers as well. Links are appearing as plaintext.
Note: This comment was created from a merged conversation originally titled No Whitespace, Links on Sprinklr

Employee

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321.2K Points

Hi @NYVKE - At this time, whitespace will be removed and links will be plaintext. You will need to copy and paste the link in your browser to access. We are working to reinstate this functionality and will share updates as it becomes available.

(edited)

Champion

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20.3K Messages

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486.9K Points

9 months ago

Michelle, Thank you for your hard work to bring IMDb's Sprinklr site back on line. I'm hoping that Sprinklr's technical support will be able to restore full functionality soon. Currently the FAQs for the IMDb polls are difficult to use. I hope that Sprinklr's technical support will be able to restore these FAQs to the how they were before the outage. At least with the current functionality IMDb Poll Community and Poll admins will be able to communicate with each other. Suggesting and updating polls will be possible, but it may be challenging.

Employee

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321.2K Points

Hi @dan_dassow - Thanks for your patience and sharing your concerns about the difficulty in managing the FAQs for IMDb polls. At this time, all links will be displayed as plain text and will not be clickable. We are working to reinstate linking and will provide updates as further functionality becomes available.

Champion

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20.3K Messages

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486.9K Points

Michelle, Thank you for quick response and your continued efforts to provide further updates as functionality becomes available. Please tell me if there is anything I can do to help you with your Herculean task.

(edited)

Champion

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Currently FAQs are at best difficult to read and effectively unusable.

Champion

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For example: -------------------- FAQ: So You Want to Make an IMDb Poll? Here's How... https://community-imdb.sprinklr.com/conversations/imdb-poll/faq-so-you-want-to-make-an-imdb-poll-heres-how/5f4a79a68815453dba8499e9 -------------------- [Note: This FAQ is referenced directly from an IMDb Help page https://help.imdb.com/article/imdb/featured-content/polls-faq/G9SG4DUYABDXS4TX?ref_=helpsect_cons_4_3#]

Champion

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FAQ: Key Threads - IMDb Poll FAQs Index https://community-imdb.sprinklr.com/conversations/imdb-poll/faq-key-threads-imdb-poll-faqs-index/5f4a7caa8815453dba0e7a7a

Champion

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20.3K Messages

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486.9K Points

In the mean time, I will post a message on the IMDb Poll Board providing guidance on how best to use the reduced Sprinklr capability for suggestion and updating polls.

Employee

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18.2K Messages

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321.2K Points

Hi dan_dassow - Thanks for listing all these FAQ examples and your dedication in managing a workaround for the time being. We are working diligently to reinstate functionality so you and the other Champions can moderate polls efficiently.

(edited)

646 Messages

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7.6K Points

9 months ago

Hi, It's the best news that I get today! Could you take a look at my previous poll suggestions?

Employee

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18.2K Messages

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321.2K Points

Hi amirshossein1989 - I can confirm that one of our Champion Poll Admins was able to create your recently requested Poll, any related updates for this can be viewed on the following thread: https://community-imdb.sprinklr.com/conversations/imdb-poll/poll-suggestion-chandler-bings-girlfriends/6766848fa13932149a62ce10

646 Messages

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7.6K Points

Thank you Michelle a lot but, I can't find which of my poll requests were created. Could you help me if you don't mind?

Champion

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343.8K Points

The last poll of yours to go live was Heroines In Video Games, but there will be more soon.

646 Messages

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7.6K Points

I know and really appreciate that. Thank you Peter

11.2K Messages

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191K Points

9 months ago

Hi, last weeks the website was continuously out of order. What happened over there? Seemed to be a very, very large maintenance, isn't it? Greets, Breumaster.<div style="margin-top: 2.4rem; color: #43434d; font-size: 1.3rem;background: #f5f5fa;padding: 0.8rem 1.2rem;border-radius: 0.8rem;"> <span style="font-weight: 500;">Note</span>: This comment was created from a merged conversation originally titled <a href="https://community-imdb.sprinklr.com/conversations/i-need-to-know/what-happened-last-weeks/67c88d41fe70c2656b0b8764">What happened last weeks?</a></div>

Champion

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7.8K Messages

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280.5K Points

Yes, this message board was unavailable for over a week. There are still some problems that need to be fixed now that it is back, and the staff is aware of that. For example, we can't format text with bold or italics, and links are not active. See https://community-imdb.sprinklr.com/conversations/imdbcom/imdb-community-site-is-back-online/67c7463ff1f6982721eb235d -- but for now, you'll have to copy that link rather than clicking on it.

11.2K Messages

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191K Points

I still don't know how links are posted in the new edit form. What was the way to get to the old form, wasn't it something like -large in the edit form? I tried to do it like in past time. Please look at the resulsts: https://community-imdb.sprinklr.com/conversations/imdb-poll/poll-suggestion-ai-and-politic/67cd9e1306df4e166de1e4d4 It gets worse and worst to write polls. :( Now the sprinklr site is broken, will we really continue like that? :(

Champion

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15.7K Messages

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343.8K Points

Breumaster, as Michelle said some functions including links are unavailable, but IMDb is working on it.

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191K Points

Thank you, Peter. :D

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9 months ago

For a brief moment I was naïve enough to hope IMDb would see this as an opportunity to create a message board on IMDb itself (as it once was) so there's no more need to depend on another company. :)

Champion

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280.5K Points

I wonder if it would help to write to Sprinklr and let them know about the technical problems with this forum.

Champion

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Following up to my own post: I actually did write a letter to Sprinklr but have received no response after two months.

Champion

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20.3K Messages

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486.9K Points

9 months ago

Yeah, whitespace is no longer being removed. Posts and the FAQs are a lot easier to read. Slow-w-w-ly, but surely functionality is being restored. Thank you for the progress, Michelle.

646 Messages

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7.6K Points

9 months ago

When will IMDb Community site return to normal? Actually, many features still aren't working as they used to.

Employee

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18.2K Messages

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321.2K Points

Hi amirshossein1989 - We will provide updates on this post as they become available. We apologize for any inconvenience this has caused in the meantime, and thank you for your patience as we work to restore site functionality.

646 Messages

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7.6K Points

Thanks for your attention, I hope the website works as well as it was...

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158 Points

9 months ago

HELP please... ? Why is it IMPOSSIBLE for me to add an avatar to my profile page here, on this website ? Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/i-need-to-know/help-please-why-is-it-impossible-for-me-to-add-an-avatar/67d9c61c6202ce33d42975a4 Title : HELP please... ? Why is it IMPOSSIBLE for me to add an avatar...

Champion

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486.9K Points

Olmac, I just noticed that Sprinklr restored avatars. However, I do not know whether users with Sprinklr accounts can add/update their profile pictures (avatars). If it is possible to do so, please follow these steps: 1. Make certain that you are logged into your IMDb Sprinklr account. 2. Go to your profile page. In your case this is https://community-imdb.sprinklr.com/users/67d84e8303c3636e73fed0b4 3. If you are logged in, you should see a yellow edit button in the upper right hand corner of your profile page. 4. Click the yellow edit button. You should see your profile setting page. 5. Select Profile Information, if it is not already selected. 6. Click Update Profile Picture. You should be able to upload your profile picture (avatar) if that functionality is available.

(edited)

Champion

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343.8K Points

9 months ago

This has not been mentioned here, so I don't know if it is something that will change: We are currently able to edit posts which have been posted after the outage, but not those which were posted before the outage. In the poll community we like to edit poll suggestions to show that they are now live polls, and we have help posts which need editing from time to time. It would be helpful if editing of past posts could be restored, even if just for 'Champion' users.

(edited)

Champion

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7.8K Messages

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280.5K Points

8 months ago

Michelle: Do you have any update from Sprinklr as to when the message board problems will be fixed? It has been over 5 weeks since the boards came back with reduced functionality.

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I still can't choose bold letters and change to "Live Poll: ..." ... things like that. ;)

Employee

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Hi gromit82 & Breumaster - Unfortunately, I don’t have any updates to share at this time, but I’ll be sure to keep you informed on this thread as soon as anything changes.

(edited)

Champion

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486.9K Points

7 months ago

Michelle, Thank you for your continued efforts to restore the functionality for IMDb's Sprinklr site. It does not look like Sprinklr's functionality will be restored any time soon. In the mean time, I will start reconstituting the FAQs on the Google Blog I created for IMDb Polls: My Poll Watch https://mypollwatch.blogspot.com/2013/12/imdb-polls.html

Champion

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7.8K Messages

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280.5K Points

7 months ago

I assume that IMDb pays Sprinklr to be able to host the community site here, but if so, it doesn't seem like IMDb has been getting its money's worth for the last two and a half months. Since Sprinklr offers no service that I know of to "end users" like me, it will have to be the IMDb staff who raise concerns with Sprinklr about the lack of functionality of this message board system (no active URL links, no pictures, no text formatting like bold and italics).

Champion

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3 months ago

It looks like images can now be posted in comments. 👨‍👩‍👧👨‍👩‍👧‍👦👨‍👩‍👦‍👦👨‍👩‍👧‍👧👨‍👨‍👦👨‍👨‍👧👨‍👨‍👧‍👦👨‍👨‍👦‍👦👨‍👨‍👧‍👧👩‍👩‍👦👩‍👩‍👧👩‍👩‍👧‍👦👩‍👩‍👦‍👦👩‍👩‍👧‍👧👨‍👩‍👧‍👧👨‍👨‍👦

(edited)

Champion

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280.5K Points

Dan: How were you able to do that? Can you post a screenshot of the edit box so we can see how the interface works? All I see is a plain box with "Comment on this post here..." in gray, with no button to add an image.

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191K Points

Which functions will we get back? What about links in the forum? I'm also interested in a little tutorial for the functions we will gather (back). Thank you for reporting.

Champion

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486.9K Points

@gromit82 and @Breumaster, I updated this post since only emojis can be be used. An emoji is a character, similar to a letter or number, but it's a part of the Unicode standard. There is no interface for adding emojis. I noticed that @ACT_1 posted emojis in this post: https://community-imdb.sprinklr.com/conversations/imdb-poll/live-poll-celebrity-birthdays-september-16/68b57e0dd1f9fa10383544e7?commentId=68bc48f3ff44a43b64a5423a I don't understand his explanation. However, this is how I did it: 1. Find an emoji that you can copy from a web page. 2. Copy that emoji. 3. Paste that emoji while in the edit box. For instance: 1. Web page with an emoji that I can copy https://www.google.com/search?q=smile+emoji 2. Copy the smile emoji. 3. Paste that emoji while in the edit box. 😊 Note: This is an undocumented feature and may disappear. Other emojis that you can copy from this thread: 🙂🥰😮😊🤩😊 There are more emojis at this link. https://www.google.com/search?q=smile+emoji This Wikipedia article has more than 100 emojis. List of emojis https://en.wikipedia.org/wiki/List_of_emojis#

(edited)

Champion

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15.7K Messages

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343.8K Points

I can post emojis through iPhone's keyboard. I didn't think that worked, so thanks. I don't think I can copy-paste other images. I can't copy-paste the smilies from https://www.planetsmilies.com/smilies/

Champion

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486.9K Points

@Peter_pbn,It looks like we can only paste emojis into Sprinklr. An emoji is a character, similar to a letter or number, but it's a part of the Unicode standard. Whereas the smilies from Planet Smilies are images.Even though emojis are part of the Unicode standard they are unsupported characters in IMDb lists.This Wikipedia article has more than 100 emojis.List of emojishttps://en.wikipedia.org/wiki/List_of_emojis#  

(edited)

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11.2K Points

Emojies work under Windows using WIN + . 😛😂❤️👍🏽🪚🔪🍺🍻🚬🚬🚬

Champion

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11.7K Messages

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215.7K Points

2 months ago

Michelle,  Great to see some progress. Links in old posts are back and we can edit old posts. I tried editing an old post with links, but as soon as I saved the post, the links went away. Also, the spaces in our posts seem to be removed when we post. I assume this is only temporary. 

Champion

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20.3K Messages

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486.9K Points

@Michelle and @Jessica, We had brief hope that some of Sprinklr's functionality had returned. Sadly, it just disappeared again. Links in old posts are no longer present.

(edited)

11.2K Messages

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191K Points

It's certainly not ok going on like that:

https://community-imdb.sprinklr.com/conversations/imdb-poll/live-poll-the-seven-heavenly-virtues-the-seven-deadly-sins-after-your-confession/68a2415129ac6940aa5fa3e3

I'll keep away until you fixed it. If a poll gets online, I see no necessity to do the "Live Poll: ..." thing and praise and so on. .... till then, guys!