Michelle's profile
Employee

Employee

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17.9K Messages

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317.6K Points

Tuesday, March 4th, 2025 6:28 PM

IMDb Community site is back online

The IMDb Community site is back online. We apologize for any inconvenience this caused and thank you for your patience. 

 

You may notice that some previously available functionality is currently not supported. We are working to reinstate this functionality to make it better and will share updates as they become available.

 

As always, your feedback is invaluable as we continue to improve the IMDb Community experience. We appreciate your support and continued participation in our community.

 

- The IMDb Team

792 Messages

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8.8K Points

3 months ago

Site still appears to be broken. No whitespace on Chrome or Opera, likely other browsers as well. Links are appearing as plaintext.
Note: This comment was created from a merged conversation originally titled No Whitespace, Links on Sprinklr

Employee

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17.9K Messages

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317.6K Points

Hi @NYVKE - At this time, whitespace will be removed and links will be plaintext. You will need to copy and paste the link in your browser to access. We are working to reinstate this functionality and will share updates as it becomes available.

(edited)

Champion

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19.9K Messages

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482K Points

3 months ago

Michelle, Thank you for your hard work to bring IMDb's Sprinklr site back on line. I'm hoping that Sprinklr's technical support will be able to restore full functionality soon. Currently the FAQs for the IMDb polls are difficult to use. I hope that Sprinklr's technical support will be able to restore these FAQs to the how they were before the outage. At least with the current functionality IMDb Poll Community and Poll admins will be able to communicate with each other. Suggesting and updating polls will be possible, but it may be challenging.

Employee

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17.9K Messages

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317.6K Points

Hi @dan_dassow - Thanks for your patience and sharing your concerns about the difficulty in managing the FAQs for IMDb polls. At this time, all links will be displayed as plain text and will not be clickable. We are working to reinstate linking and will provide updates as further functionality becomes available.

Champion

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19.9K Messages

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482K Points

Michelle, Thank you for quick response and your continued efforts to provide further updates as functionality becomes available. Please tell me if there is anything I can do to help you with your Herculean task.

(edited)

Champion

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19.9K Messages

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482K Points

Currently FAQs are at best difficult to read and effectively unusable.

Champion

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482K Points

For example: -------------------- FAQ: So You Want to Make an IMDb Poll? Here's How... https://community-imdb.sprinklr.com/conversations/imdb-poll/faq-so-you-want-to-make-an-imdb-poll-heres-how/5f4a79a68815453dba8499e9 -------------------- [Note: This FAQ is referenced directly from an IMDb Help page https://help.imdb.com/article/imdb/featured-content/polls-faq/G9SG4DUYABDXS4TX?ref_=helpsect_cons_4_3#]

Champion

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19.9K Messages

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482K Points

FAQ: Key Threads - IMDb Poll FAQs Index https://community-imdb.sprinklr.com/conversations/imdb-poll/faq-key-threads-imdb-poll-faqs-index/5f4a7caa8815453dba0e7a7a

Champion

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19.9K Messages

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482K Points

In the mean time, I will post a message on the IMDb Poll Board providing guidance on how best to use the reduced Sprinklr capability for suggestion and updating polls.

Employee

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17.9K Messages

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317.6K Points

Hi dan_dassow - Thanks for listing all these FAQ examples and your dedication in managing a workaround for the time being. We are working diligently to reinstate functionality so you and the other Champions can moderate polls efficiently.

(edited)

562 Messages

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6.6K Points

3 months ago

Hi, It's the best news that I get today! Could you take a look at my previous poll suggestions?

Employee

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17.9K Messages

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317.6K Points

Hi amirshossein1989 - I can confirm that one of our Champion Poll Admins was able to create your recently requested Poll, any related updates for this can be viewed on the following thread: https://community-imdb.sprinklr.com/conversations/imdb-poll/poll-suggestion-chandler-bings-girlfriends/6766848fa13932149a62ce10

562 Messages

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6.6K Points

Thank you Michelle a lot but, I can't find which of my poll requests were created. Could you help me if you don't mind?

Champion

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15K Messages

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336.5K Points

The last poll of yours to go live was Heroines In Video Games, but there will be more soon.

562 Messages

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6.6K Points

I know and really appreciate that. Thank you Peter

9.5K Messages

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172K Points

3 months ago

Hi, last weeks the website was continuously out of order. What happened over there? Seemed to be a very, very large maintenance, isn't it? Greets, Breumaster.
Note: This comment was created from a merged conversation originally titled What happened last weeks?

Champion

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7.7K Messages

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279.1K Points

Yes, this message board was unavailable for over a week. There are still some problems that need to be fixed now that it is back, and the staff is aware of that. For example, we can't format text with bold or italics, and links are not active. See https://community-imdb.sprinklr.com/conversations/imdbcom/imdb-community-site-is-back-online/67c7463ff1f6982721eb235d -- but for now, you'll have to copy that link rather than clicking on it.

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172K Points

I still don't know how links are posted in the new edit form. What was the way to get to the old form, wasn't it something like -large in the edit form? I tried to do it like in past time. Please look at the resulsts: https://community-imdb.sprinklr.com/conversations/imdb-poll/poll-suggestion-ai-and-politic/67cd9e1306df4e166de1e4d4 It gets worse and worst to write polls. :( Now the sprinklr site is broken, will we really continue like that? :(

Champion

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15K Messages

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336.5K Points

Breumaster, as Michelle said some functions including links are unavailable, but IMDb is working on it.

9.5K Messages

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172K Points

Thank you, Peter. :D

2.9K Messages

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86.7K Points

3 months ago

For a brief moment I was naïve enough to hope IMDb would see this as an opportunity to create a message board on IMDb itself (as it once was) so there's no more need to depend on another company. :)

Champion

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7.7K Messages

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279.1K Points

I wonder if it would help to write to Sprinklr and let them know about the technical problems with this forum.

Champion

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279.1K Points

Following up to my own post: I actually did write a letter to Sprinklr but have received no response after two months.

Champion

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19.9K Messages

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482K Points

3 months ago

Yeah, whitespace is no longer being removed. Posts and the FAQs are a lot easier to read. Slow-w-w-ly, but surely functionality is being restored. Thank you for the progress, Michelle.

562 Messages

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6.6K Points

3 months ago

When will IMDb Community site return to normal? Actually, many features still aren't working as they used to.

Employee

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17.9K Messages

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317.6K Points

Hi amirshossein1989 - We will provide updates on this post as they become available. We apologize for any inconvenience this has caused in the meantime, and thank you for your patience as we work to restore site functionality.

562 Messages

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6.6K Points

Thanks for your attention, I hope the website works as well as it was...

5 Messages

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134 Points

3 months ago

HELP please... ? Why is it IMPOSSIBLE for me to add an avatar to my profile page here, on this website ? Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/i-need-to-know/help-please-why-is-it-impossible-for-me-to-add-an-avatar/67d9c61c6202ce33d42975a4 Title : HELP please... ? Why is it IMPOSSIBLE for me to add an avatar...

Champion

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19.9K Messages

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482K Points

Olmac, I just noticed that Sprinklr restored avatars. However, I do not know whether users with Sprinklr accounts can add/update their profile pictures (avatars). If it is possible to do so, please follow these steps: 1. Make certain that you are logged into your IMDb Sprinklr account. 2. Go to your profile page. In your case this is https://community-imdb.sprinklr.com/users/67d84e8303c3636e73fed0b4 3. If you are logged in, you should see a yellow edit button in the upper right hand corner of your profile page. 4. Click the yellow edit button. You should see your profile setting page. 5. Select Profile Information, if it is not already selected. 6. Click Update Profile Picture. You should be able to upload your profile picture (avatar) if that functionality is available.

(edited)

Champion

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15K Messages

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336.5K Points

3 months ago

This has not been mentioned here, so I don't know if it is something that will change: We are currently able to edit posts which have been posted after the outage, but not those which were posted before the outage. In the poll community we like to edit poll suggestions to show that they are now live polls, and we have help posts which need editing from time to time. It would be helpful if editing of past posts could be restored, even if just for 'Champion' users.

(edited)

Champion

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7.7K Messages

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279.1K Points

2 months ago

Michelle: Do you have any update from Sprinklr as to when the message board problems will be fixed? It has been over 5 weeks since the boards came back with reduced functionality.

9.5K Messages

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172K Points

I still can't choose bold letters and change to "Live Poll: ..." ... things like that. ;)

Employee

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17.9K Messages

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317.6K Points

Hi gromit82 & Breumaster - Unfortunately, I don’t have any updates to share at this time, but I’ll be sure to keep you informed on this thread as soon as anything changes.

(edited)

Champion

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19.9K Messages

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482K Points

1 month ago

Michelle, Thank you for your continued efforts to restore the functionality for IMDb's Sprinklr site. It does not look like Sprinklr's functionality will be restored any time soon. In the mean time, I will start reconstituting the FAQs on the Google Blog I created for IMDb Polls: My Poll Watch https://mypollwatch.blogspot.com/2013/12/imdb-polls.html

Champion

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7.7K Messages

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279.1K Points

17 days ago

I assume that IMDb pays Sprinklr to be able to host the community site here, but if so, it doesn't seem like IMDb has been getting its money's worth for the last two and a half months. Since Sprinklr offers no service that I know of to "end users" like me, it will have to be the IMDb staff who raise concerns with Sprinklr about the lack of functionality of this message board system (no active URL links, no pictures, no text formatting like bold and italics).