Col_Needham's profile
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Employee

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189.1K Points

Monday, October 20th, 2025

Closed

IMDb on-going outage (Monday 20 October)

An large scale outage at Amazon Web Services (AWS) is affecting many IMDb services at the moment. Engineers are working on a solution. Sorry for any inconvenience in the meantime.

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Official Solution

Employee

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8.1K Messages

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189.1K Points

4 days ago

A quick update ... we are starting to recover from the AWS outage, although some IMDb features may take a little longer to be back at 100%

10.8K Messages

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187.2K Points

Thank you for explaining. It's good to know. So I wont worry if my own equipment failed. ;)

818 Messages

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10.3K Points

4 days ago

Its Impossible to submit at moment. Always errror messahes Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/its-impossible-to-submit-at-moment/68f5de9c6d656b0ea04da6fb Title : Its Impossible to submit at moment

294 Messages

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3.9K Points

Same, everything gets error Everything is bugged Even when it doesn't show error it asks you to log in, but i never logged out

179 Messages

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4.5K Points

Yeah, not working for me either.

502 Messages

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15.1K Points

I can load the history page but i get 500 error if i try to load a saved update. This is new this morning. Submission at 22:00 UTC last night went through with no problems. It had been saved and reloaded several times yesterday evening.

1.9K Messages

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56.1K Points

Also profile page and personal lists show 500 error, but no such problem when sighned-out. PS: Now the personal lists also don't show when sighned-out.

Employee

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17 Messages

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316 Points

Hi All, There is an on-going outage at the moment which is now affecting all the site services. We are looking into it already. Thanks all for your patience!!

37 Messages

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714 Points

Am I the only one having this problem? Except for the homepage and the profile page, none of the pages are loading. The movie and pole pages take two or more pages to be viewed. I still haven't been able to access one of my list pages. I have tried different devices and networks. I also tried it using the incognito mode, but I wasn't able to even sign in. Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbcom/page-not-loading/68f5ea7d6d656b0ea04e4fc1 Title : Page not loading

10 Messages

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120 Points

Hi Team, Hope everyone is doing great! I wanted to infrom that i cannot login as their is an error 500 visbile and due to it i cannot login. Please help. Thanks Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbprocom/error-500/68f5ebd66d656b0ea04e7620 Title : ERROR 500

10 Messages

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120 Points

Hi Team, Hope all is well. I cannot sign in or change my password because of Error 500. Please guide and help me resolve this issue. Thanks Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbprocom/error-500/68f5ec7d744f0e2653729048 Title : ERROR 500

5 Messages

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80 Points

I use IMDB but not registered and It's always worked until just now It comes back with many different error messages----Something went wrong, youre gonna need a bigger server the last one Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbcom/imdb-stopped-working-on-computer/68f5eda2744f0e265372ab85 Title : IMDB stopped working on computer

4 Messages

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70 Points

I can't see anything on imdb except errors and I can't login either. Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbcom/i-cant-login-and-nothing-shows-up/68f5ee476d656b0ea04eb11b Title : I can't login and nothing shows up

818 Messages

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10.3K Points

4 days ago

Its Impossible to submit at moment. Always errror messahes Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/its-impossible-to-submit-at-moment/68f5de9c6d656b0ea04da6fb Title : Its Impossible to submit at moment

294 Messages

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3.9K Points

Same, everything gets error Everything is bugged Even when it doesn't show error it asks you to log in, but i never logged out

179 Messages

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4.5K Points

Yeah, not working for me either.

502 Messages

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15.1K Points

I can load the history page but i get 500 error if i try to load a saved update. This is new this morning. Submission at 22:00 UTC last night went through with no problems. It had been saved and reloaded several times yesterday evening.

1.9K Messages

 • 

56.1K Points

Also profile page and personal lists show 500 error, but no such problem when sighned-out. PS: Now the personal lists also don't show when sighned-out.

Employee

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17 Messages

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316 Points

Hi All, There is an on-going outage at the moment which is now affecting all the site services. We are looking into it already. Thanks all for your patience!!

37 Messages

 • 

714 Points

Am I the only one having this problem? Except for the homepage and the profile page, none of the pages are loading. The movie and pole pages take two or more pages to be viewed. I still haven't been able to access one of my list pages. I have tried different devices and networks. I also tried it using the incognito mode, but I wasn't able to even sign in. Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbcom/page-not-loading/68f5ea7d6d656b0ea04e4fc1 Title : Page not loading

10 Messages

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120 Points

Hi Team, Hope everyone is doing great! I wanted to infrom that i cannot login as their is an error 500 visbile and due to it i cannot login. Please help. Thanks Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbprocom/error-500/68f5ebd66d656b0ea04e7620 Title : ERROR 500

10 Messages

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120 Points

Hi Team, Hope all is well. I cannot sign in or change my password because of Error 500. Please guide and help me resolve this issue. Thanks Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbprocom/error-500/68f5ec7d744f0e2653729048 Title : ERROR 500

5 Messages

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80 Points

I use IMDB but not registered and It's always worked until just now It comes back with many different error messages----Something went wrong, youre gonna need a bigger server the last one Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbcom/imdb-stopped-working-on-computer/68f5eda2744f0e265372ab85 Title : IMDB stopped working on computer

4 Messages

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70 Points

I can't see anything on imdb except errors and I can't login either. Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbcom/i-cant-login-and-nothing-shows-up/68f5ee476d656b0ea04eb11b Title : I can't login and nothing shows up

Employee

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8.1K Messages

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189.1K Points

4 days ago

Please see the update in the (new) head post; sorry for the inconvenience.

5 Messages

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80 Points

4 days ago

IMDB worked earlier but just error messages now, Firefox and IE. Not a member just public.

(edited)

Employee

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8.1K Messages

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189.1K Points

4 days ago

Please also see: https://www.theverge.com/news/802486/aws-outage-alexa-fortnite-snapchat-offline

7 Messages

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142 Points

4 days ago

Thank you Col.

7 Messages

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142 Points

4 days ago

Anyone else having Problems locking in on IMDB Oct.20th? Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbcom/anyone-else-having-problems-locking-in-on-imdb-oct20th/68f5fbd862bcdc62a3ef97c0 Title : Anyone else having Problems locking in on IMDB Oct.20th?

Champion

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11.5K Messages

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213.6K Points

4 days ago

If you're wondering why every list is showing an error, please read Col's message: https://community-imdb.sprinklr.com/conversations/imdbcom/imdb-ongoing-outage-monday-20-october/68f5eed95fb15f7a7df8c0e0 Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdb-poll/imdb-ongoing-outage-monday-20-october/68f5f2a262bcdc62a3eed04d Title : IMDb on-going outage (Monday 20 October)

Champion

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11.5K Messages

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213.6K Points

My message was not supposed to be moved here. I specifically posted it in the IMDb Poll section so poll authors would be able to see the message. But never mind, the pages seem to be working again.

39 Messages

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546 Points

4 days ago

hello imdb is down Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdbcom/imdb-is-down/68f6010c6d656b0ea0506407 Title : imdb is down

5 Messages

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144 Points

Thanks for the notification. Not sure if was just me. Kind regards Virginia Lawton Australia 20th October 2025

39 Messages

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546 Points

3 days ago

Error You can't handle the page! ... 502 Bad Gateway and such errors in imdb thanks

(edited)

26 Messages

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320 Points

3 days ago

You can add Advanced Search to the ever-growing list of IMDb features that currently aren't functioning.

704 Messages

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15K Points

3 days ago

When I tried about 14:30 BST (13:30 GMT) today, normal service had resumed. I was able to submit and to check previous submissions. Now it's failing again: either complete failure to load even the IMDB home page, or else I get the home page and then Error 502 when I try to do a search. I imagine I'm not the only one to see this improvement and then reverting to the original failure. Good luck to the guys at AWS to getting the problem fixed permanently. But a DNS failure. Honestly! Someone somewhere cocked-up a DNS configuration... again :-( Hopefully AWS are learning from this little disaster. No blame attached to IMDB :-) Ah well. At least I haven't needed to use anything critical like HMRC (UK version of IRS) or banking. There's always tomorrow.

(edited)

294 Messages

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3.9K Points

Yeah again error everywhere

818 Messages

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10.3K Points

here same

818 Messages

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10.3K Points

3 days ago

Russian Hackers?

10.8K Messages

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187.2K Points

My first thought.

8.8K Messages

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178.9K Points

@tatjana1984 @Breumaster Could be a Great movie for 2026?? Listed here then?? - - - Wednesday, October 8th, 2025 IMDb now has more than 17,727,500 Names https://www.imdb.com/name/nm17727500/ 38,575,000 Titles https://www.imdb.com/title/tt38575000/ 210,190,000 Users registered https://www.imdb.com/user/ur210190000/ https://community-imdb.sprinklr.com/conversations/imdb-poll/live-poll-imdb-35th-anniversary/68e643806c7147011233c64c?commentId=68e69d5f53b7872ee1cd2335 Tuesday, October 21, 2025 17,801,000 Names https://www.imdb.com/name/nm17801000/ 38,745,000 Titles https://www.imdb.com/title/tt38745000/ 210,670,000 Users registered https://www.imdb.com/user/ur210670000/ - - - Col_Needham, Employee Wednesday, November 30th, 2022 @ACT_1​ and Many that do not register!! Correct, registered customers make-up only a fraction of our userbase. IMDb has over 200 million unique visitors per month (and that's visitors not visits, the latter being significantly higher). https://community-imdb.sprinklr.com/conversations/imdbcom/imdb-name-page-redesign/6351563ae7100d725d54c0bb?commentId=63878b2b038ef261b8f4b7fb&replyId=6387e1b00693e36e8a570bfa .

(edited)

294 Messages

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3.9K Points

lol :D

2 Messages

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70 Points

3 days ago

I had all my 1000+ ratings disappear Note: This comment was created from a merged conversation Link : https://community-imdb.sprinklr.com/conversations/imdb-app-iphone-ipad/ratings/68f66ed35fb15f7a7d011a7a Title : Ratings

Employee

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8.1K Messages

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189.1K Points

@stktmm0417 Sorry about the issue which will be a temporary problem related to the internet-wide outage caused by issues at Amazon Web Services as discussed on this thread. This was briefly fixed earlier but the problems have returned at AWS.