IMDB webpage not appearing correctly

Tried different (updated)browsers ( Edge, Chrome, Firefox) but always same issue that IMDB web page does not appear/show correct being text and photos' of the webpage mixed together.

Is there actually a general problem with the server?

If not how can I fix this?

Tried all suggestions mentioned on the IMDB help page

Responses

Edward

Employee

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730 Messages

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8K Points

1 year ago

Hello @Yunkunkun,

Please note at this moment we are not experiencing issues with the website IMDb.com

Regarding your issue, please see our help page "Why is IMDb displaying differently on my browser?" and pay particularly attention to the point on disabling plug-ins such as ad blockers and page accelerators.

(edited)

0

Col_Needham

Employee

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7.4K Messages

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181.1K Points

1 year ago

@Yunkunkun

We are not aware of any large scale issues with IMDb, however, there have been a few isolated instances of similar problems reported here recently. May we ask in which country you are located?

As we wrote on another thread ...

If you have a VPN, please try disabling it, or better, if you have another network available (for example, using your phone as a WiFi hot-spot) try again using that and let us know.

Please let us know how it goes.

(edited)

1

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Col_Needham

Employee

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7.4K Messages

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181.1K Points

@Yunkunkun In addition to trying another network as suggested above, please can you provide screengrabs of the home page along with an example title page and an example name page where you are seeing the issue?

1 year ago

0

Col_Needham

Employee

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7.4K Messages

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181.1K Points

1 year ago

@Yunkunkun Please can you let us know if you are still experiencing this error or whether the site is now working okay?

4

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Y

Yunkunkun

10 Messages

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160 Points

Hi,

sorry for late reply because had a back surgery and out of comm for a week.
Unfortunately still same problem. The issue solved itself after a day , so thought it was a IMDB general issue, but after restarting PC it reappeared. I'm from Belgium and use the VPN from Norton. Strange thing is that I don't have the issue on my laptop using the same Norton VPN.
Attached some print screen how it appears. Thanking you all for your help and looking for a solution.

1 year ago

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Col_Needham

Employee

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7.4K Messages

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181.1K Points

@Yunkunkun Thanks. This is very helpful. What happens if you clear your browser cache? If it is still the same, are you able to try to access IMDb without the VPN?

1 year ago

0

Y

Yunkunkun

10 Messages

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160 Points

Hi,

Seems that the Norton VPN is the troublemaker. Any ideas how to solve this and still allowing Norton VPN to run?

1 year ago

Col_Needham

Employee

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7.4K Messages

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181.1K Points

@Yunkunkun Thanks for confirming. This is an issue which you should raise with Norton support as the issue is on their side.

1 year ago

0

Yunkunkun

IMDB webpage not appearing correctly

Edward

Col_Needham

Col_Needham

Col_Needham

Yunkunkun

Col_Needham

Yunkunkun

Col_Needham

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