R

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70 Points

Sunday, August 13th, 2023 10:32 PM

Closed

Solved

IMDB website formatting

About a week ago, IMDB started displaying incorrectly on my browsers (Edge and Google Chrome)...it's like the page formatting is messed up, the font is different, etc., everything looks like crap and I can't select categories like I used to. I have added NO browser add-ons or anything like that. Is there a way to re-set the formatting to "normal"? Thanks....

Employee

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7.2K Messages

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177.9K Points

1 year ago

We have seen a small number of reports of this issue over the last week. If you have a VPN, please try disabling it, or better, if you have another network available (for example, using your phone as a WiFi hot-spot) try again. 

If none of the above works, please can you let us know in which country you are located and please can you also upload screen-grabs of the IMDb home page plus an example name page and an example title page which shows the problem. 

Thanks

Employee

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7.2K Messages

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177.9K Points

1 year ago

@radkins01 Please can you let us know if you are still experiencing this error or whether the site is now working okay? 

Employee

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7.2K Messages

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177.9K Points

@radkins01 It appears this is likely an issue with Norton VPN — are you using this software? If so, disabling it will fix the problem (and then please complain directly to Norton so they can fix it in future updates).