4 Messages
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100 Points
imdb.com gives me 403
Hi,
I cannot get to www.imdb.com from any device with my home IP. If I disconnect and use cell tower or simply VPN, I can get there just fine.
The server response has this in its header:
awselb/2.0
I noticed my query has an aws-waf-token cookie, implying they are using aws web application firewall.
I created a ticket with AWS support, and they said I have to contact the vendor as Amazon is not responsible for any customized blocks.
AWS response:
We reviewed the CloudFront logs associated with the request ID you provided for a request to `imdb.com`. These logs indicated the request was blocked due to the web application firewall (WAF) configured on the site. It should be noted, because the CloudFront distribution and the associated WAF responsible for blocking the request is owned by a different AWS account, I do not have visibility on the specific WAF rule that might have blocked the request. With that said, WAFs can block requests based on multiple factors such as IP reputation, geo-restrictions, or other security measures implemented by the website owners.
I assure you it's not a geo-restriction as I'm in San Diego and this site has always worked.
I've also searched my IP address in many blocked IP databases, and I'm not in any of them.
I also tried to get the ISP to change my IP, but they are too incompetent to perform this simple task after fighting with them for an hour.
I refuse to accept VPN as a permanent solution.
Any ideas?
alex_hartsell
304 Messages
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5.6K Points
9 days ago
Me too, I am getting that problem as well at home. Like what is going on with IMDb?!?
(edited)
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Michelle
Employee
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17.6K Messages
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314.9K Points
9 days ago
Hi @weller9999 & @alex_hartsell -
Can you confirm if you are now correctly able to access the site?
4
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normski_MDB
3 Messages
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80 Points
8 days ago
No issue logging in and then I get a 403 Forbidden message and can't access the site, despite re logging in and rebooting.
2
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Skavau
158 Messages
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2.1K Points
8 days ago
I just get a 403 Forbidden Error.
Why?
3
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Vande
237 Messages
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4.6K Points
8 days ago
Not sure how I'm supposed to do my updates when I cannot get any page to load.
Not a good start to my potential 23rd consecutive year in the Top Contributors.
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weller9999
4 Messages
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100 Points
8 days ago
I worked around the issue by forcing a new IP with my ISP. I went into my router, cloned MAC address and put in a random hex # to force a change, and then rebooted. I picked up a new IP from the ISP. Now imdb works. So, I guess a lot of our IPs are banned for some unknown reason. The problem still exists. Any other customer who picks up my old IP will not be a happy camper though!
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