H

1 Message

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70 Points

Wednesday, October 25th, 2023 9:22 AM

Closed

Solved

Lost access to my account

I lost access to my old email and when I tried to login in IMDB with it and with my old password, I got denied, and I got this message "For your security, you need to approve..." basically IMDB asking me to approve something sent to me to my old email which I can't access anymore. Please help me recover my IMDB account, I can prove my real Identity. Thanks.

Employee

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1.1K Messages

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11.3K Points

11 months ago

Hello @hsard,

Our customer service team has reached out to you directly for assistance with your account.