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M
Mafalda

1 Message

 • 

70 Points

Monday, January 6th, 2025 3:32 AM

Solved

Mail

I have an account connected with facebook but now that I have installed imdb app on another device, if I try to log with my mail it doesn't open my facebook account. Can you help me?

I had to create a new account to post my question here. 

Problem

 • 

Updated 

12 days ago

 • Edited

21

1

0

Jolene

Employee

 • 

153 Messages

 • 

1.6K Points

12 days ago

Hello @Mafalda,

In order to help you with your request, I recommend you to contact our customer service. Please remember to include the following information in your message:

  • The IMDb account e-mail address you want to recover and if you still have access to it.
  • The new e-mail address you wish to use to replace the e-mail address of the IMDb account you want to recover


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