3 Messages
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92 Points
Missing ratings and history
All of my ratings and history are gone, I have made sure to sign in to correct account multiple times. I’ve also restarted the app and phone and tried the website.
3 Messages
•
92 Points
All of my ratings and history are gone, I have made sure to sign in to correct account multiple times. I’ve also restarted the app and phone and tried the website.
ACT_1
8.9K Messages
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179.9K Points
1 month ago
@ShapleyJ
Joined Tuesday, December 30th, 2025
Post a link to your account??
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(edited)
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ShapleyJ
3 Messages
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92 Points
1 month ago
https://m.imdb.com/user/ur116866185/?ref_=hm_nv_profile
account
0
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Jolene
Employee
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407 Messages
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4.1K Points
1 month ago
Hello @ShapleyJ,Thank you for your message. I've reviewed the account https://m.imdb.com/user/ur116866185/ and I see there aren't any lists or ratings. This means your content must be under a different account.
If you remember an email address that could have been used, you are welcome to contact our customer service and share any information you have and we'll investigate further.
You can contact IMDb customer service here. You can use the filters IMDb Fan, IMDb account, Login & other account issues, and Login recovery.
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