More Movie Connections can't be seen on some pages

Disclaimer: I don't normally use the consumer site, so I don't know how long it's been broken.

Note: This problem doesn't appear to affect all pages.

Problem: If there are more than 5 movie connections in any particular category, only 5 will be shown, and the rest are hidden from view.

Example page:

https://www.imdb.com/title/tt29804412/movieconnections/

The above page currently shows "34 more" for the References section. Clicking that link gives you three dots in a box for a time (that is too long), and then the "34 more" link goes away with no additional data shown.

Tested on:

Win10Pro Firefox (latest version)

Win10Pro Edge (latest version)

Android Chrome (latest version)

Responses

Col_Needham

Employee

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7.2K Messages

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177.9K Points

9 months ago

@ron3 [always good to hear from you]

This seems okay on our side so it may have been a temporary capacity problem. If it is still broken for you, please could you try the advice in https://help.imdb.com/article/imdb/common-issues/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF and let us know what happens?

3

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ron3

381 Messages

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9.3K Points

This issue has existed for at least 12 hours (noticed it last night, double-checked it today before reporting).

Tried a Private Window, no change

Had a friend test it with Chrome, Firefox and Edge, no change

Disabled all addons and plugins in Firefox, no change (don't have anything extra in Edge)

Used a VPN to try the page from different locations (including London), no change

(edited)

9 months ago

bderoes

Champion

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5K Messages

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118.1K Points

I'm seeing this as well, on Windows 11, Chrome 120, even in incognito mode.

9 months ago

Col_Needham

Employee

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7.2K Messages

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177.9K Points

@bderoes / @ron3 Thanks for the extra info and sorry for the inconvenience. We have opened a ticket, reference #D111931189

(edited)

9 months ago

0

Col_Needham

Employee

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7.2K Messages

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177.9K Points

8 months ago

@ron3 / @bderoes The issue has now been fixed. Thanks again for the problem report.

2

ron3

381 Messages

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9.3K Points

If you are able to say, was this a data problem or a software problem? Thanks for fixing it up!

8 months ago

0

Col_Needham

Employee

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7.2K Messages

•

177.9K Points

@ron3 It was software (a time-out issue and only in rare cases, which made it difficult to detect).

8 months ago

0

ron3

More Movie Connections can't be seen on some pages

Col_Needham

ron3

bderoes

Col_Needham

Col_Needham

ron3

Col_Needham

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