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Tuesday, September 12th, 2023

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No watchlist emails

Ever since I downloaded the app, I stopped receiving emails about new realeased films from my watchlist and it's causing me to miss out on shows

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2 years ago

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@Col_Needham​ thank you so much. I have made the necessary update. Let's see if this works

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Nothing has changed. A week later I am still not receiving watchlist emails

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2 years ago

I posted recently about NOT receiving emails about films that are on now from my watchlist. I started to notice this when I installed the app instead of using the site. I used to get them but now anymore. I don't understand why. I got assistant and was told to update my country origin and other stuff and it didn't work. I am missing out on shows that I really love Note: This comment was created from a merged conversation originally titled Watchlist notification

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Hello @Polyque3n​, Please note that if you switched your country recently that stops you from receiving notifications as you used to do In order to receive TV watchlist emails, you can change your country code to US. Go to Change your Details and make sure your Country / Region of Residence is selected as we’ll match your selection to the release details for movies and shows on your Watchlist. Movies receiving a wide release (300+ cinemas) with a release date in the next seven days are supported in the following countries: Argentina, Austria, Australia, Canada, Chile, Columbia, Germany, Spain, France, United Kingdom, Ireland, India, Italy, Mexico, New Zealand, Portugal, and United States.We have TV release details for shows in over 100 countries, including those listed above for movies, and send Watchlisted Shows on Tonight updates for shows airing on the same date as the email.IMDb only stores release information for the date of first release, so particularly for TV-shows, notifications will only be sent for the date of first broadcast. Re-runs are not supported.Note: If you intend to add a series to Your Watchlist, but only add a single episode, you won’t receive Watchlist emails for episodes other than the one you’ve added. You’ll need to go to the series and add it to Your Watchlist. For more information, please visit our help pages.

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2 years ago

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@Col_Needham​

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@Col_Needham​ thank you for replying. I will make the necessary adjustment and see what happens

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162 Points

Hello @Col_Needham​ , I just want you to know that I have started receiving my watchlist notification. I received 3 "on air tonight" notifications. I am so happy. Thank you very much for assisting me. Have a great day