Notifications stopped working

My notifications stopped working what feels like years ago. I’ve searched for answers but can’t find a solution. I tried using the app and set up push notifications to remind me when the shows on my watchlist were in but that didn’t work either. For some reason on my iPhone setting under notifications, IMDb isn’t on the list. I’ve turned in my email notifications on my IMDb account settings but that hasn’t worked either. I even tried a new email thinking that would solve my problems but the email notifications never came to that email either. I checked my spam folder and couldn’t find them. I don’t know what else I can try. Looks like it might be a common issue out there.

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Col_Needham

Employee

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7.9K Messages

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187.3K Points

2 years ago

4

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D

Dougemac

3 Messages

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92 Points

K I did have to change my settings such that “Do not send me informational emails is not checked,” but I’m still missing notifications. All other settings were properly set. I’m from Canada and my profile is set to Canada. Three of titles on my watchlist that are currently being released and I’m not receiving notifications for are: 1) Welcome to Wrexham 2) Aksoka 3) Only Murders in the Building

2 years ago

0

Jon

Employee

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1.4K Messages

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14.2K Points

Hello @Dougemac, Please note that if you switched your country recently that stops you from receiving notifications as you used to do. In order to receive TV watchlist emails, you can change your country code to US. For more information, please visit our help pages.

2 years ago

0

Col_Needham

Employee

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7.9K Messages

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187.3K Points

2 years ago

D

Dougemac

3 Messages

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92 Points

This sounds like my issue. I will make this change and wait a week get my notifications.

2 years ago

0

Dougemac

Notifications stopped working

Col_Needham

Dougemac

Jon

Col_Needham

Dougemac

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