Original Email has been deleted and I don't know the password to my account

My IMDb account is on an old gmail that has since been deleted. This wouldn't be a problem if I knew what the password to the IMDb account was. Which I don't. I am still logged in in my phone app but you can't change email from the app for some reason (at least I don't think you can)

Is there anything I can do?

Responses

J

Jolene

Employee

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153 Messages

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1.6K Points

2 months ago

Hello @BruhDog,

In order to help you with your request, I recommend you to contact our customer service. Please remember to include the following information in your message:

- The IMDb account e-mail address you want to recover
- The new e-mail address you wish to use to replace the e-mail address of the IMDb account you want to recover
- Please make sure the new e-mail address is not already registered with IMDb. If it is, you will need to delete that account to free up that email address so that it can be used to recover your IMDb account

0

BruhDog

Original Email has been deleted and I don't know the password to my account

Jolene

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